Community Engagement Specialist

Role Overview

We’re seeking a Community Engagement Specialist to build and manage our company’s trading communities, increase engagement, and strengthen relationships with traders and partners.

Key Functions

• Manage and grow online trading communities across relevant channels.
• Create and execute engagement initiatives and community activities.
• Respond to community questions and coordinate with internal teams when needed.
• Support webinars, educational initiatives, competitions, and promotions.
• Gather community feedback and provide insights to Marketing and relevant teams.
• Monitor community sentiment and identify opportunities to improve engagement.
• Help develop a long-term community growth strategy.

Core Competencies and Required Background

• 2+ years of experience in community management, social media, or customer engagement.
• Strong written communication skills in English.
• Experience managing online communities.
• Understanding of trading, financial markets, fintech, or CFDs is highly desirable.
• Self-motivated and comfortable working independently.
• Experience with Telegram, Discord, Facebook Groups, or similar platforms is an advantage.

Benefits

• Competitive Remuneration Package
• Private Health Insurance scheme
• Provident Fund Scheme
• Flexible Work Arrangements (Hybrid Model)
• Discretionary Performance-based Bonus
• Performance-oriented and rewarding company culture.
• Highly Motivated Environment

Who we are

At our team, we foster a culture of continuous learning, collaboration, and inclusivity. We celebrate diversity and encourage employees to bring their authentic selves to work. Our dynamic and fast-paced environment provides ample opportunities for professional growth and development.

Equal Pay Commitment

We are an equal opportunity employer committed to fair and transparent compensation practices. Employment and remuneration decisions are based on objective, job-related criteria and are made without discrimination of any kind.

Recruitment Process

• CV Review
• Invitation to online Interview
• Final Interview
• Job Offer to successful candidate