Credit Officer (Brookvale)

Credit Officer - Brookvale Head Office- 5 days per week in office

Join a long-standing, third-generation Sydney family business supporting the building and plumbing industry since 1960. At Hardware & General, you’ll be part of a trusted supplier known for expert advice, strong product knowledge, and exceptional customer service across 140,000+ products.

This is a full-time, 5-day in-office role where you will take ownership of the credit and accounts receivable function, ensuring accounts are well-managed, payments are collected on time, and customer relationships are maintained.

You’ll be joining a stable, supportive team where your experience is valued and your work genuinely contributes to the success of the business.

What You’ll Be Doing

• Credit control and risk monitoring
• Accounts receivable and debt collection
• Payment allocation and reconciliations
• Customer account management
• Stakeholder communication and issue resolution

What We’re Looking For

• Previous experience in Credit Control and Accounts Receivable
• Strong understanding of credit and collections processes
• Experience with cash allocation and reconciliations
• Excellent communication and negotiation skills
• High attention to detail and accuracy
• Strong Excel and Microsoft Office skills
• Experience with ERP/accounting systems
• Ability to manage competing priorities in a busy environment
• Professional, reliable, and customer-focused approach
• Ability to handle difficult conversations calmly and professionally

What You’ll Get

• Stable, long-term employment with a respected family business
• Supportive and experienced team environment
• Staff discounts after probation
• Opportunity to grow and develop within the business
• A workplace that values professionalism, trust, and teamwork

If you want a to work with a long standing team in a fantastic working environment please apply!

At this stage, only direct candidates will be considered, as we have a dedicated H&G internal recruitment team.