Cluster Reservations Internship - September 2026 - voco™ The

Please note: this vacancy is only open to candidates who have the legal right to work in the Netherlands and are currently enrolled in a study program relevant to the role.About us:Welcome to Crowne Plaza Amsterdam - South and voco® The Hague, two distinct IHG Hotels where you'll experience the best of both worlds. At Crowne Plaza Amsterdam - South, business meets comfort in the lively Zuidas district, with 207 rooms, 7 meeting venues, and vibrant spots like De Japanner Zuid and the Manhattan Lounge-Bar. At voco® The Hague, an iconic former bank building has been transformed into a stylish hotel with 204 elegant rooms and a warm, welcoming team. Together, these two hotels offer the perfect place to learn, grow, and connect within the IHG Hotels & Resorts family.Your day to day:

• Prepares letters of confirmation.
• Communicates reservation information to the front desk.
• Processes cancellations and modifications and promptly relays this information to the front desk.
• Understands the hotel's policy on guaranteed reservations and no-shows.
• Processes advance deposits on reservations.
• Tracks future room availabilities based on reservations.
• Helps develop room revenue and occupancy forecasts.
• Assists in preregistration activities when appropriate.
• Monitors advance deposit requirements.
• Handles daily correspondence. Respond to inquiries and make reservations as needed.
• Ensuring that the systems have timely, complete and reliable information.
• Ensure that all data are carefully and correctly entered in the system.
• Collect and track commercial information.
• Provide information to the organization; providing various (ad-hoc) reports, answering questions, etc.

Functie-eisen: Ready to land this internship?

• The internship is part of your school program
• Excellent communication skills in English and preferably also in Dutch. Another language is always a plus.
• You have a positive, can-do attitude and enjoy working with people
• Go