Piercer

At Missoma, we believe jewellery is more than just an accessory. Founded in 2007 by Marisa Hordern, we’ve grown into a globally recognised brand known for our demi-fine and solid gold pieces, all designed in-house at our London studio and crafted with care.

Now, we’re looking for a Piercing Specialist to join our Marlow Store. If you’re passionate about delivering expert piercings in a stylish, supportive, and welcoming environment, and want to be part of a brand that values creativity, care, and community, this could be the perfect fit.

Why You’ll Love Working With Us

At Missoma, we live by three core values

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Authentic… We value honesty, open feedback, and conscious sustainability. You’ll be part of a team that genuinely cares about people and the planet.

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Collaborative… Every voice matters. We foster inclusivity, creativity, and fun, working together to innovate and grow.

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Entrepreneurial… We think big and act boldly. You’ll be encouraged to bring ideas, take initiative, and make a real impact.

Your Role as a Piercing Specialist

You’ll be at the heart of our piercing experience — guiding customers through their journey with confidence, care, and style. You’ll also support the shop floor team, bringing the Missoma experience to life at every touchpoint.

Piercing Expertise

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Welcome customers into our piercing studio with warmth and professionalism.

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Help customers feel relaxed and informed throughout their piercing journey.

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Offer expert styling advice using Missoma’s exclusive jewellery collections.

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Perform piercings to the highest standards of safety, hygiene, and technique.

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Provide clear aftercare guidance and confidently resolve any concerns.

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Stay up to date with UK piercing regulations, techniques, and equipment.

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Advise the wider retail team on legal and safety protocols.

Customer Experience & Shopfloor Support

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Be a Missoma ambassador, sharing product knowledge, styling tips, and brand insights.

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Deliver exceptional service from first interaction to final purchase.

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Support your team with product expertise and a proactive, positive approach.

What You’ll Bring

You don’t need to tick every box, but here’s what will help you thrive:

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1.5+ years’ experience piercing in a studio environment, with a strong portfolio.

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In-depth knowledge of UK piercing standards and regulations.

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A clean, professional, and customer-focused approach.

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Excellent communication skills and a warm, engaging presence.

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Ability to tailor your service to each customer’s unique needs.

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A passion for jewellery, style, and helping people express themselves.

What You’ll Get

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Competitive salary

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Retail commission scheme

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Generous staff discount

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Jewellery uniform allowance

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Medicash Healthcare Cash Plan

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Enhanced parental leave after 2 years of service

Ready to Make Your Mark?

If you’re looking for a role where you can combine technical skill with creativity, and be part of a brand that’s redefining jewellery and customer experience — we’d love to hear from you.