Delivery Lead

About Us

UMO is a stealth-mode FinTech venture aiming to evolve the way people experience money by building a unified, AI-powered, yet deeply human modern money platform across fiat, crypto, and investments - subject to regulatory approvals. The platform is being designed to break down traditional barriers to money across access, assets, and experience, enabling simpler, more adaptive ways for people to interact with financial services.

We are currently developing our MVP and navigating licensing requirements, with a multidisciplinary team of 100+ people representing 20+ nationalities. With our headquarters in the UAE and offices in Portugal and Ukraine, we are united behind a shared ambition and a relentless focus on serving our customers.

About the Role

We are looking for a Delivery Lead who thrives in an fast-paced, evolving startup environment. In this role, you will be a key servant leader responsible for team health, continuous value delivery, and execution maturity. You must embrace ambiguity and be highly adaptable; you are not just following a process, you are often defining it. You will act as a coach, shield, diplomat, and tracker all at once, driving a bias for speed to help us achieve Product-Market Fit while maintaining high-quality engineering standards.

Key Responsibilities

I. Driving Delivery and Flow

This is the core focus: ensuring the team consistently and efficiently delivers valuable working software.

• Remove Impediments and Blockers: Proactively identify, track, and eliminate any obstacle (technical, organizational, or interpersonal) that slows the team's progress. This is the single most vital, day-to-day activity.
• Manage Dependencies, Risks, and Timelines: Own the overall delivery schedule, identify risks that could impact launch or a sprint goal, manage dependencies across the product, and coordinate with any external teams or stakeholders.
• Facilitate the Agile Cadence: Ensure all Scrum ceremonies (Sprint Planning, Daily Scrum, Sprint Review, Retrospective) are productive, well-timed, and focused on delivering value. They are the chief facilitator of the process.
• Optimize Delivery Process: Continuously evaluate and improve the team's workflow, speed, and quality. This includes driving the use of tools, refining the "Definition of Done," and encouraging a culture of technical excellence (e.g., in testing, CI/CD).
• Track and Report Progress: Use key delivery metrics (velocity, cycle time, lead time) to provide clear, transparent updates to leadership and the team. Focus on measuring outcomes (value delivered) over simple outputs (tasks completed).

II. Team Leadership and Coaching

In a startup, the Delivery Lead is a key servant leader responsible for team health and maturity.

• Agile Coaching and Mentorship: Teach and champion Agile and Scrum principles. Coach the team, Product Owner, and even the founders on best practices, self-organization, and continuous improvement.
• Foster a High-Performing Culture: Cultivate an environment of psychological safety, trust, transparency, and collaboration. Actively address team conflicts and dysfunctions.
• Support Self-Organization: Empower the development team to make technical decisions and take ownership of their work, only stepping in to provide guidance or remove blockers.
• Protect the Team: Shield the team from external noise, scope creep, and unnecessary requests, allowing them to remain focused on the current sprint goals.

III. Stakeholder and Product Alignment

The Delivery Lead acts as the primary communication bridge to the rest of the company.

• Stakeholder Communication: Maintain clear, proactive, and transparent communication with founders, investors, and other business partners regarding progress, risks, and changes to the delivery plan.
• Ensure Alignment with Product Vision: Work closely with the Product Owner (PO) to ensure the development team understands the product vision, customer needs, and business goals.
• Support the Product Owner: Assist the PO with backlog refinement, breaking down large features (epics) into smaller, deliverable user stories, and ensuring the backlog is ready for planning.
• Gap-Filling (Startup Specific): In a small startup, you may need to step in to cover gaps in other roles, potentially doing light project management, business analysis, or coordinating non-engineering work like market release activities.

Requirements

• Experience: 5+ years of experience managing software delivery, engineering tracks, or agile frameworks within fast-scaling product organizations.
• Startup Agility: Proven track record of navigating ambiguity, establishing processes from scratch, and prioritizing velocity alongside technical quality.
• Framework Mastery: Deep knowledge of Agile/Scrum methodologies, metrics tracking (cycle time, velocity, throughput), and production delivery lifecycles.
• Technical Acumen: Strong fluency with project management architectures (Jira, Confluence) and a solid grasp of modern software delivery ecosystems (CI/CD, cloud deployments).
• Leadership & Soft Skills: Outstanding facilitation, conflict resolution, and communication skills, with a proven ability to bridge alignment between technical squads and executive stakeholders.
• Language Skills: Professional fluency in English (B2+ / C1).

The UMO Standard

• Dynamic Work Environment: Vibrant offices and strong local teams across Lisbon, Dubai, Kyiv, and Lviv — with openness to remote for the right fit.
• Rest & Recovery: 24 days of annual leave, dedicated paid sick leave, and observance of Public Holidays to keep you at your best.
• Recharge Week: After your first year with us, enjoy two consecutive 4-day work weeks annually — a built-in reset to help you sustain peak performance for the long run.
• Full Setup: Top-of-the-line hardware and a home office stipend so you can do your best work anywhere.
• Growth Ecosystem: A dedicated learning budget and a clear, accelerated path toward executive-level leadership within the UMO ecosystem.
• Impact & Ownership: Your work directly shapes the product and company direction — not just executes it.