Transport Co-ordinator

Transport Coordinator, Modsafe Ltd

Location: 200 The Quadrant, Ash Ridge Road, Bradley Stoke, Bristol, BS32 4QA Hours: Monday to Friday, 7:30am – 4:30pm Salary: £29,000 per annum Holiday: 25 days annual leave plus bank holidays

About the Role

We are looking for an organised and proactive Transport Coordinator to join our team in Bristol. This is a varied and fast-paced role responsible for coordinating all transport activities across the business, including dedicated loads, pallet network deliveries, courier services, own-fleet transport, and European shipments.

The successful candidate will play a key role in ensuring products are delivered safely, efficiently, and cost-effectively while maintaining excellent service levels for both internal and external customers.

This is an exciting opportunity for someone who enjoys problem-solving, building relationships with transport providers, and identifying continuous improvements within logistics operations.

Key Responsibilities

Transport Planning & Coordination

• Arrange and manage dedicated and specialist transport requirements across all areas of the business.
• Obtain transport quotations and secure the most cost-effective solutions for customer orders and internal requirements.
• Consolidate deliveries where possible to maximise efficiency and reduce costs.
• Raise purchase orders and maintain accurate transport records.
• Develop a strong understanding of products and loading requirements to ensure the correct vehicle types are selected.

Fleet & Delivery Management

• Coordinate deliveries using company vehicles and external transport providers.
• Plan efficient delivery schedules and maximise vehicle utilisation.
• Arrange site bookings, including specialist projects such as HS2 and other restricted-access locations.
• Liaise with warehouse, production, contracts, and customer service teams to determine the most appropriate dispatch methods.

Customer & Site Communication

• Contact customers and site representatives to arrange deliveries.
• Confirm delivery requirements, site access restrictions, unloading facilities, and booking procedures.
• Proactively communicate delivery updates and resolve transport-related queries.

Transport Provider Management

• Build and maintain strong relationships with transport partners.
• Review supplier performance and identify opportunities for improved service and value.
• Research and implement solutions for challenging or high-cost delivery locations.

European Transport

• Coordinate European shipments through pallet networks, dedicated transport, and courier services.
• Work closely with internal teams to ensure all commercial invoices and shipping documentation are completed accurately.
• Develop relationships with European logistics providers to support future business growth.

Administration & Reporting

• Monitor transport performance and support DIFOT (Delivered In Full, On Time) reporting.
• Track and update carriage costs accurately.
• Schedule transport requirements within internal planning systems.
• Chase Proofs of Delivery (PODs) and investigate delivery issues.
• Raise NCRs and escalate transport concerns where appropriate.

Continuous Improvement

• Identify opportunities to improve transport efficiency, service levels, and cost management.
• Research new logistics solutions, carriers, and systems.
• Support ongoing process improvements across the transport function.

About You

We are looking for someone who is highly organised, detail-oriented, and able to thrive in a busy environment.

Essential Skills & Experience

• Strong administrative and organisational skills.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Outlook, Word, Excel, and other standard office applications.
• Ability to manage multiple priorities and meet deadlines.
• Strong problem-solving skills and a proactive approach.
• Customer-focused with a commitment to delivering excellent service.
• Confident learning and using new software systems.

Desirable Experience

• Previous experience in transport, logistics, supply chain, or distribution.
• Knowledge of dedicated haulage, pallet networks, and courier operations.
• Experience coordinating deliveries and liaising with transport providers.
• Understanding of European transport and shipping processes.

If you are looking for a rewarding logistics role where you can make a real impact and contribute to a growing business, we’d love to hear from you.