Dedicated Account Manager

At BEST, we pride ourselves on our people. We are seeking an ambitious, proactive go-getter for this exciting opportunity to be a part of our family!

We are NOW HIRING for an innovative and solutions-orientated Account Manager for our Fleet Operations Team within BEST Dedicated.

If you are a dynamic, motivated, and flexible team-player with a passion for people and a knack for developing relationships, this could be the career you are looking for!

We are a Dedicated Contract Carrier committed to providing reliable and efficient transportation solutions. Our team is dedicated to maintaining high standards of customer satisfaction and operational excellence.

Position Overview: We are seeking an experienced and motivated On-Site Manager to oversee our 24-hour, 5-6 day a week operation. The manager will work Monday to Friday from 8am to 5pm, with on-call responsibilities if the customer is operational. This role requires a hands-on approach managing a fleet of 23 tractors and drivers, and 100 trailers.

Key Responsibilities

•

Oversee daily operations to ensure efficiency and compliance with company policies and procedures.

•

Manage and coordinate schedules for drivers and equipment.

•

Maintain strong relationships with the customer, acting as the primary point of contact for any operational issues or concerns.

•

Monitor and manage the performance of drivers, providing guidance and support as needed.

•

Conduct minor equipment troubleshooting to help reduce maintenance expenses.

•

Ensure compliance with all safety regulations and company policies.

•

Prepare and analyze operational reports to identify areas for improvement.

•

Coordinate with maintenance staff to ensure all vehicles are in optimal working condition.

•

Handle any emergency situations that may arise, including after hours.