IT Systems Administrator

About Circle Tel SA Circle Tel SA is a dynamic, agile IT Managed Service Provider and Digital Solutions provider based in Rivonia, Johannesburg. We deliver comprehensive technology solutions to network operators, ISPs, property owners, and enterprises across South Africa. Our expertise spans managed IT services, cloud solutions, cybersecurity, network infrastructure, and digital transformation. At Circle Tel SA, we are committed to innovation, customer-centric service, and empowering our clients to achieve operational excellence and sustainable growth in a rapidly evolving digital landscape. Role Overview As an Entry-Level IT Systems Administrator, you will support the daily operations and maintenance of our IT infrastructure, including ZOHO platform administration. This includes assisting with server and network administration, user support, business application management, and ensuring the reliability and security of our systems. You will work closely with experienced IT professionals in a collaborative, fast-paced environment that values adaptability and proactive problem-solving. Key Responsibilities Provide first-line technical support to internal staff and clients, resolving hardware, software, network, and ZOHO application issues promptly. Assist with the installation, configuration, and maintenance of operating systems (Windows/Linux) and business applications, including ZOHO One, ZOHO People, and ZOHO Projects. Support user account management, including onboarding, offboarding, and permissions in Active Directory, cloud platforms, and ZOHO admin portals. Monitor system performance, network connectivity, and security alerts, escalating issues as needed. Participate in system backups, patch management, and routine maintenance tasks. Maintain accurate documentation of IT assets, configurations, procedures, and ZOHO administration activities. Collaborate with the IT team to implement new technologies and improve service delivery. Uphold Circle Tel’s standards of customer service and operational excellence. Requirements Minimum Requirements National Diploma or Degree in Information Technology, Computer Science, or a related field (recent graduates welcome). Basic understanding of networking concepts (TCP/IP, DNS, DHCP) and troubleshooting methodologies. Familiarity with Windows Server environments; exposure to Linux, cloud services (Azure, AWS), and ZOHO applications (administration or user experience) is an advantage. Knowledge of Active Directory, IT security best practices, and business application administration. Strong communication and teamwork skills. Eagerness to learn, adapt, and grow in a dynamic environment. Preferred Qualifications Relevant IT certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator Associate, ZOHO Admin/Recruit Certification). Previous internship or practical experience in an IT support, systems administration, or ZOHO administration role. Benefits Remuneration Entry-level salary: R148,000 – R172,500 per annum, depending on qualifications and experience. Why Join Circle Tel SA? Hybrid work model in line with operational requirements. Supportive, energetic team culture where your ideas matter. Opportunities for professional growth in a fast-evolving technology sector. Be part of a company committed to innovation and exceptional customer service.