Program & Community Manager

Summary: The Entry Level Program/Community Manager is a vital role within Grazac’s ecosystem, serving as the primary connector between the organization and its diverse community of startups, 3MTT fellows, alumni, and current cohort participants. This position is ideal for a motivated, detail-oriented individual eager to grow in a dynamic, mission-driven environment. You will play a key role in building and sustaining a vibrant, inclusive, and high-impact community by leading communication strategies, supporting facilitators and mentors, and driving engagement initiatives that foster talent development and program success. Your efforts will directly contribute to the scalability and effectiveness of Grazac’s academy programs, ensuring participants remain motivated, connected, and equipped for long-term growth. This role offers a unique opportunity to gain hands-on experience in community management, program coordination, and stakeholder engagement while shaping the culture of innovation and collaboration at Grazac. Responsibilities: Serve as the first point of contact for community inquiries via Slack, WhatsApp, and email, ensuring prompt, professional, and empathetic responses. Build and maintain strong relationships across digital platforms and in-person events to strengthen community cohesion. Lead engagement initiatives that promote inclusivity, active participation, and a sense of belonging among members. Support the HR team in recruiting and onboarding facilitators who align with Grazac’s values and mission. Provide ongoing coordination and support to facilitators and mentors throughout program cycles. Prepare and deliver timely program status reports across all phases of the academy lifecycle. Assist in developing and managing operational plans and budgets for academy programs. Contribute to the design and implementation of evaluation frameworks to measure program impact and inform improvements. Help plan and execute community-driven initiatives that enhance talent quality and program outcomes. Facilitate soft skills training sessions tailored to the evolving needs of community members. Proactively engage participants to sustain motivation and involvement throughout their cohort journey. Collaborate with the team lead on outreach and awareness campaigns to expand community visibility. Represent Grazac at networking, corporate, and industry events as needed. Perform any additional duties as assigned by the leadership team.