Zoho Solution Architect

Key Responsibilities 1. Solution Design & Architecture Understand business processes and translate them into scalable Zoho solutions. Design end-to-end architecture covering CRM, Finance, People, Creator apps, and integrations. Prepare technical architecture documents, workflow diagrams, and data models. Define As-Is and To-Be processes and solution roadmap. 2. Zoho Implementation & Customization Lead configuration and customization across multiple Zoho apps. Develop Creator applications using Deluge scripting, workflows, APIs, and custom functions. Build automation, blueprints, approval processes, and business rules. Implement Finance suite (Books, Inventory, Invoice, Payroll) as per business need. 3. Integration Management Integrate Zoho apps with external systems such as SAP, Oracle, custom ERPs, WhatsApp, dialers, payment gateways, etc. Work with REST APIs, Webhooks, and third-party integration platforms. Ensure smooth data flow and secure communication between systems. 4. Project Leadership Work closely with project managers, consultants, and developers for successful delivery. Mentor technical teams and review solution design and code quality. Handle client workshops, requirement gathering, and UAT support. Ensure projects are delivered within timelines and aligned with client goals. 5. Reporting & Analytics Build dashboards and reports using Zoho Analytics. Understand BI requirements and design data pipelines from multiple sources. 6. Client Engagement Conduct client meetings, demos, and training sessions. Understand customer pain points and recommend best practices. Provide post-go-live support and continuous improvement recommendations. Requirements Required Skills & Qualifications Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Technical Skills Strong expertise in Zoho CRM, Zoho Creator, Zoho Books, Zoho Inventory, Zoho People, Zoho Analytics, Zoho Projects, Zoho Desk. Hands-on experience with Deluge scripting. Strong understanding of API integration, webhooks, and JSON/XML. Knowledge of database and data modeling concepts. Experience in building complex workflows and automation. Familiarity with cloud platforms and SaaS ecosystems. Soft Skills Excellent problem-solving and analytical skills. Strong communication skills for client interactions. Ability to lead and mentor a technical team. Attention to detail and documentation skills. Ability to convert business requirements into technical solutions. Benefits 1)Opportunity to Lead Large-Scale Digital Transformation 2)Work on Multiple Industry Domains 3)Exposure to End-to-End Zoho Implementation 4)Leadership & Mentoring Opportunities 5)Direct Interaction with Clients & Decision Makers