Business Systems Analyst

This is a short, high-impact engagement for someone who wants to make a visible, well-defined contribution to a fast-scaling hospitality business without the commitment of a permanent role. You will work directly with the Head of Finance and engage with stakeholders across our outlets, leaving behind a clear set of requirements that shapes how our POS and financial systems work for years to come. Key Responsibilities Briefing & Stakeholder Mapping Receive an initial briefing of 2 to 3 hours from the Head of Finance covering business context, current systems, and key stakeholders. Map the full set of relevant stakeholders across food and beverage outlets, Finance, and IT. Develop a structured plan for requirements-gathering sessions, sequencing stakeholders logically and efficiently across the engagement timeline. Requirements Gathering Independently plan and run requirements-gathering sessions with the KOFISI team and select external stakeholders. Map current Micros POS workflows across food and beverage outlets, and define the desired future-state workflows. Identify integration points and dependencies between Micros POS and financial software, likely NetSuite, including data flows, reconciliation needs, and reporting requirements. Reconcile competing or conflicting requirements across different stakeholder groups, escalating where resolution requires Head of Finance input. Documentation & Risk Management Document clear, structured requirements that engineering and implementation teams can act on without ambiguity. Flag risks, gaps, or conflicting requirements as they emerge during the engagement, rather than holding them until the final presentation. Maintain a running log of open questions, decisions needed, and stakeholder sign-offs throughout the engagement. Synthesis & Presentation Synthesize requirements and stakeholder input into a coherent set of findings and recommendations. Prepare and deliver a 60 to 90 minute presentation of findings and recommendations to the Head of Finance and other senior stakeholders. Hand over final documentation in a structured format ready for engineering and implementation teams to act on. Requirements Qualification & Skills Experience: Proven experience as a Business Analyst, ideally with POS, retail, or hospitality systems. Self-Direction: Strong, self-directed requirements-gathering skills, with minimal need for ongoing oversight after an initial briefing. Stakeholder Management: Experience working with multiple stakeholder groups and reconciling competing needs. Communication: Confidence presenting findings clearly to senior leadership. Systems Knowledge: Familiarity with Micros, NetSuite, or comparable POS and financial systems is a strong plus. Availability: Available for a focused 2-month contract, working approximately 4 days a week.