UI/UX Designer

We are seeking a talented UI/UX Designer with a strong background in crafting user-centric experiences for websites and applications. In this role, you will define customer needs, develop UX concepts, and create essential design documentation, including wireframes, user flows, and prototypes. Collaborating directly with customers and stakeholders, you will leverage research and usability testing to deliver intuitive designs that balance simplicity with complex system requirements. This position requires native-level Japanese, conversational English, proficiency in interaction design best practices, and experience with tools like Photoshop and FIGMA. Knowledge of e-commerce and responsive design is a plus. Responsibilities Develop sound UX concepts, including the definition of customer needs, task analysis, and the creation of personas, storyboards, scenarios, user flows and use cases. Translate concepts into designs that illustrate simplicity despite system complexity. Create standard information architecture documentation including wireframes, site maps, user flows, user scenarios, functional specifications, navigation schema’s, documentation and prototypes. Work directly with customers and stakeholders to design end-to-end experiences using participatory and iterative design techniques including observational studies, customer interviews, usability testing, and other forms of qualitative and quantitative research to uncover insights, learn about user behavior and verify design concepts. Requirements 3+ years of experience in UX/interaction design Native-level Japanese, conversational English Proficient in a variety of methods to convey ideas and concepts (e.g. storytelling, storyboards, wireframes, prototypes, etc). Good knowledge of the best practices for interaction design for cross-platform devices and applications Knowledge of e-commerce and online marketing Experience with responsive website design Excellent communication skills Superior organizational skills and attention to detail Extensive experience and capability with Photoshop. Knowledge of FIGMA and/or Illustrator a plus. Benefits Salary determined by skills/experience Full insurance (employment insurance, workers' compensation insurance, welfare pension, health insurance) Transportation expenses provided (up to 10,000 yen) Ten days of paid vacation annually (after 6 months, increasingly annually) Four days of paid sick leave annually (after 6 months) Paid annual health checkup Health and wellness stipend of up to ¥10,000/month (after probationary period) Financial support for professional development Company parties, lunches, dinners About Netwise At Netwise we focus on creating innovative online solutions for business that deliver clear and quantifiable results. Through a combination of talent, first-class service, and strong ethical principles, we work hard to provide real value to our customers as a trusted and capable partner. Some things to know about working at Netwise: We exist to help our customers succeed online and achieve their goals. It’s a fast-paced and ever-changing work environment. Working here means you need to be fast, flexible, and able to juggle multiple competing tasks at the same time. We like to avoid overtime. We promote work-life balance and getting the job done during working hours. We’re a very international team of 12. Everyone speaks English. Most speak Japanese. The workplace here is relaxed, informal, and fun.