IT SUPPORT/NETWORK ENGINEER

We are seeking highly skilled IT personnel who will be responsible for several different tasks related to overseeing a company’s computer networks and improving the company’s network system. JOB DESCRIPTION ● Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs. ● Creating rational strategies for upgrading the company’s network software whenever a new update is available ● Constructing and implementing plans to ensure the company’s network continues to operate smoothly in the event of a problem ● Working closely with other department managers to assess the growth needs and maintenance of the company’s network ● Lead large IT projects, including the design and deployment of new IT systems and services ● Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure ● Help define IT infrastructure strategy, architecture, and processes ● Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs ● Develop and implement IT policies and procedures to ensure the security and efficiency of the organization's technology infrastructure. ● Ensure that all software is up-to-date and properly licensed. ● Manage the organization's network infrastructure, including switches, routers, and firewalls. ● Implement and maintain backup and disaster recovery systems. ● Manage the IT team and provide guidance and support as needed. ● Work with other departments to identify and implement technology solutions that will improve business processes and increase efficiency. ● Provide technical support to end-users and troubleshoot issues as needed ● Staying updated with new network technology and reporting this information to the Head IT Requirements • 3+ years of experience working in IT operations • Experience in analysis, implementation, and evaluation of IT systems and their specifications • Proficiency in troubleshooting and network maintenance • Bachelor’s Degree or HND in Programming, Computer Science, Engineering or related [industry] field.