Service Hotline Engineer for Smart PV Business (IT-Administrator/in)

We are searching for Service Hotline Engineer for Smart PV Business to join our business in Germany

Position Title

Service Hotline Engineer for Smart PV Business

Position Type

Fix term employment 12 months

Salary range

45.000 - 48.000 EUR/year

Start Date

July 2026

Location

Nuremberg OR Dusseldorf on site

Contact

Iulia Balan | +49 (0) 89 23 88 98 62

Why Choose This Role?

• Shape the Future: Work directly within the fast-growing Smart PV sector and contribute to global sustainability.
• Accelerate Your Skills: Develop high-demand technical troubleshooting abilities and customer-facing communication skills.
• Global Exposure: Collaborate with international engineering teams and industry experts on a daily basis.
• Industry Launchpad: Build a strong foundation in the renewable energy industry with a global staffing leader.

What You’ll Be Doing

• Problem Solving: Act as the first point of contact to investigate, troubleshoot, and resolve technical issues via phone, email, and remote support tools.
• Advanced Support: Provide Level 2 technical support and collaborate closely with senior engineering teams to resolve complex cases.
• Client Consultation: Support and guide customers and partners through product-related inquiries and technical training.
• Knowledge Management: Maintain accurate documentation of technical issues and solutions to help improve future products and processes.
• Continuous Improvement: Work with cross-functional teams to optimize the overall customer experience and system performance.

What You Bring to the Team

• Education: A degree in Electrical/Electronic Engineering, Computer Science, Information Technology, or a closely related field.
• Technical Aptitude: Strong analytical skills with a natural knack for troubleshooting and problem-solving.
• Communication: Excellent interpersonal skills with the ability to explain technical concepts clearly.
• Mindset: Self-motivated, proactive, and comfortable working both independently and as part of a team.
• Languages: Native-level fluency in German and professional proficiency in English.

For more details contact

sales(at) manningglobal.com (https://mailto: sales@manningglobal.com )

Quoting reference

GE_MGIB_SHE-PV-B_13163

Or call Iulia on

+49 (0) 89 23 88 98 62

View our latest jobs

www.manningglobal.com ( http://www.manningglobal.com )

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