Family Preservation Team Lead

Clarvida

Job Descriptio n

Job Title

Program(s)

State

Population Serve d

Reports To

FLSA Status

Program Lead

All

Tennesse e

All

Program Director or Assistant Director

Exempt

SUMMAR Y

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The Program Lead, under the supervision of the Regional Program Director or Assistant Director,

assists in oversight of the program and ensures the client-centered care and case coordination

and/or resource linkage to clients is done in a competent, responsible, and ethical manner.

ESSENTIAL DUTIES AND RESPONSIBILI TIES

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Assessing clients on intake as needed, completing on-call duties, and ensuring Clarvida approved

behavioral health therapeutic services are being provided to clients and families to include but

not limited to: coping skills, behavior modification, parenting skills, and crisis intervention. Lead

will ensure that internal and external collaborations are occurring with behavioral

health/medical providers .

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Working with Care Coordinators to ens ure that all assigned clients’ treatment team are

collaborating to ensure quality care to the client. Ensures that Care Plans and documentation

are consistent with Clarvida policy, state licensing regulations, and COA accreditation

requirements .

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Ensuring that all clinical documentation has been completed within established time frames and

rectifying all deficits within the allotted time frames; monitoring monthly and quarterly reports.

Program Lead will monitor and work with Care Coordinators to close gaps in care (HEDIS) for

clients that have open gaps. Lead will monitor progress of closing gaps on a weekly basis.

Ensuring/conducting weekly supervision with Care Coordinators according to the specifications

contract and COA requirements.

Facilitating Treatment Team meetings and reviewing presentations on each assigned client as

required. Attending all quarterly director meetings as well as regional leadership meetings.

Supporting fellow team members to ensure the best outcomes for all Clarvida clients and

families.

Contributing to the Performance Improvement Cycle, including the collection and use of data to

continuously improve client and program services, using the Performance and Quality

Improvement Plan and other means to ensure integrity and excellence of services being

provided as well as documentation. Ensuring PQI activities are completed accurately and in a

timely manner, including Peer and PQI audits. Participating in MCO evaluations.

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Manages and/or assists leadership team in overseeing client census and productivity

standards/requirements for Care Coord inators.

Responsible for assisting in program development, networking, and collaboration between

program areas.

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Program Lead

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Program Lead will encourage a team atmosphere and provide excellence in service.

SUPERVISORY RESPONSIBILIT IES

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Routine supervision of up to eight (8) assigned Care Coordinators.

Assures the completion of supervisory responsibilities in accordance with the organization's

policies and applicable laws, potentially including but not limited to interviewing, hiring, and

training employees; planning, assigning, and directing work; appraising performance; addressing

complaints and resolving problems.

OTHER DUTIES

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Please note this job description is not designed to cover or contain a comprehensive listing of

activities, duties or responsibilities that are required of the employee for this job. Duties,

responsibilities and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the

essential functions.

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PHYSICAL DEMAND S

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The physical demands described here are representative of those that must be met by an

employee to successfully perform the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential

functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit;

use hands and fingers to handle, or feel; and talk or hear. The employee is occasionally required

to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must

occasionally lift and/or moveup to 25 pounds.

The employee will be required to perform CPR.

WORK ENVIRONM ENT

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The work environment characteristics described here are representative of those an employee

encounters while performing the essential functions of this job. Reasonable accommodations

may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

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TRAVEL

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This position requires driving approximately 25 – 50% of the time.

REQUIRED EDUCATION AND/OR EXPERI ENCE

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Bachelor’s degree in a Human Service discipline from an accredited four -year college or

university and at least 3 years of relevant experience in the Mental Health field.

PREFERRED EDUCATION AND EXPERIENCE

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Experience working with children/adolescents in a therapeutic, community-based treatment

environment .

CERTIFICATES, LICENSES, REGISTR ATIONS

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Be a licensed driver with automobile insurance in good standing and access to reliable

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Program Lead

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transportation at all times.

QUALIFICATION S

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Language Skill s

Ability to read, analyze, and interpret the most complex documents. Ability to respond

effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles

using original or innovative techniques or style. Ability to make effective and persuasive

speeches and presentations on controversial or complex topics to top management, public

groups, and/or boards of directors.

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Mathematical Skill s

Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic

equations, and permutati ons. Ability to apply mathematical operations to such tasks as

frequency distribution, determination of test reliability and validity, analysis of variance,

correlation techniques, sampling theory, and factor analysis.

Reasoning Abil ity

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to

interpret an extensive variety of technical instructions in mathematical or diagram form and

deal with several abstract and concrete variables.

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Leadership Skill s

Interpersonal skills and ability to interact and work with staff at all levels. Drive and ability to

handle multiple tasks in a fast-paced environment.

ADDITIONAL ELIGIBILITY QUALIFICA TIONS

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Ability to work flexible hours consistent with program needs and work at multiple location

Exemplary organizational, communication, mentoring, and teamin g skills

Sensitive to other cultures and socioeconomic levels

Has thorough knowledge of child development and behavior modification

Has displayed proficiency and excellence in all areas of position as a Care Coordinator.

Sensitive to other cultures and socioeconomic levels

Has consistently embodied the Clarvida values of Inclusion, Integrity, Commitment,

Compassion, Accountable, Person Driven, and Collaborative

MY SIGNATURE BELOW INDICATES THAT I HAVE READ AND UNDERSTAND THE JOB DESCRIPTION AND

AGREE THAT I AM QUALIFIED AS TO EDUCATION AND SKILL TO MEET THE REQUIREMENTS OF THE

POSITION WITH OR WITHOUT REASONABLE ACCOMMODATION(S)

________________________________________ __________

EMPLOYEE SIGNAT URE

_____/_____/___ ___

DATE

________________________________________ __________

SUPERVISOR SIGNATUR E

_____/_____/___ ___

DATE

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Program Lead

Revised 06/28/2024