SAP/Salesforce Sales Administrator

We are looking for an SAP/Salesforce Sales Administrator to support sales operations and ensure the smooth execution of sales processes across SAP and Salesforce platforms. The ideal candidate is highly organized, detail-oriented, and experienced in managing sales administration activities, CRM data, reporting, and coordination between sales, delivery, finance, and operational teams.

• Support daily sales operations and administrative processes within SAP and Salesforce environments.
• Maintain and update customer, opportunity, contract, and sales pipeline data in Salesforce CRM.
• Manage sales orders, quotations, contracts, and related documentation in SAP and Salesforce systems.
• Ensure data accuracy, completeness, and compliance with internal processes and governance standards.
• Coordinate approval workflows, pricing validations, and commercial documentation throughout the sales cycle.
• Prepare regular sales reports, dashboards, forecasts, and performance metrics for management and sales teams.
• Support contract management activities, including renewals, amendments, and customer documentation tracking.
• Collaborate with sales, finance, legal, and delivery teams to ensure efficient order-to-cash processes.
• Assist in process improvements, system enhancements, and sales operations initiatives.
• Provide administrative support for customer onboarding and account management activities.

Requirements

• Minimum 3 years of experience in sales administration, sales operations, CRM administration, or a related role.
• Hands-on experience with Salesforce CRM administration and sales process support.
• Working knowledge of SAP sales-related processes, including order management, quotations, and customer master data.
• Strong understanding of sales operations workflows and commercial documentation management.
• Excellent organizational skills with strong attention to detail and accuracy.
• Experience preparing reports, dashboards, and sales performance analyses.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Strong communication and stakeholder management skills.
• English proficiency for daily business communication.

Nice to Have

• Experience with SAP SD (Sales and Distribution) module.
• Knowledge of Salesforce reporting and dashboard configuration.
• Experience supporting software, consulting, or IT services sales organizations.
• Familiarity with contract lifecycle management processes.
• Advanced Microsoft Excel and Power BI skills.
• Experience with CPQ (Configure, Price, Quote) solutions.