Legal Assistant Team Leader

We have an exciting opportunity for an experienced and motivated colleague to join us as a Legal Assistant Team Leader, leading our Legal Assistant team within the legal departments.

In this role, you will be responsible for the day ‑ to ‑ day management of the team, ensuring high ‑ quality support is provided to the wider legal function. You will play a key role in driving performance, developing capability, and ensuring work is delivered accurately and efficiently in a regulated legal environment.

This is a fantastic opportunity to further develop your leadership skills, broaden your operational knowledge, and make a meaningful impact, with the support of the wider management team.

Key responsibilities include

• Leading, mentoring and supporting the Legal Assistant team to deliver excellent customer outcomes and build skills and capability
• Managing performance, absence and development in line with company and SRA requirements
• Building positive, open relationships that encourage engagement and development
• Contributing to a collaborative, high ‑ performing management culture
• Supporting the delivery of change initiatives and helping the team adapt confidently
• Working closely with legal departments and internal stakeholders to meet service requirements
• Ensuring work is completed accurately and within agreed timescales
• Monitoring performance using MI and supporting improvement actions
• Partnering with the Operational Principal Associate on MI, process improvement and operational initiatives