Service Coordinator

We are now hiring a full-time Service Coordinator for an HVAC company in Pensacola FL.

DUTIES AND RESPONSIBILITIES

• Develop work schedules
• Dispatch technicians
• Forecast scheduling for preventative maintenance
• Run reports in office to review jobs
• Maintain spreadsheets
• Modify scheduling to meet the needs of new job orders
• Communicate through email
• Record and maintain files of work, customer requests, services performed, charges, expenses, inventory, and other dispatch information
• Will be a backup in the office to other Service Coordinators
• Ensure all invoices are received in a timely manner
• Assist in preparing job quotes
• Handle incoming customer calls and emails
• Assist managers with daily timesheets
• Follow up with customers with pending jobs
• Assist Technicians with warranties and type email proposals
• Forecast workload with 2-3 days advanced notice
• Manage claims, promotions, and rebates

PAY : Starts at $22/hr.

SCHEDULE: Monday – Friday ----- 8am-5pm

REQUIREMENTS : MUST be proficient in Word, Excel, & Outlook. Will be required to pass Data entry assessment testing. Dispatch experience is preferred. Must pass a pre-employment background check and drug test.

TEL Staffing complies with regulations enforced by the EEOC. This position is Temp to Hire. No benefits are offered during the Temp period.