Domiciliary Care Coordinator

About The Role

Join our team as a Care Coordinator ! Where you will play a vital role in delivering high-quality, person-centred care! You'll manage schedules, match Support Workers to clients, oversee rotas, and ensure seamless care delivery - all while supporting branch growth and maintaining exceptional service standards. If you're organised, proactive, and passionate about making a real difference in people's lives, we'd love to hear from you!

As a Care Coordinator , you will

• Coordinate and manage care schedules, ensuring Support Workers and Care Assistants are matched to clients based on skills, suitability, and location.
• Create and maintain accurate weekly rotas, ensuring all care visits are covered efficiently.
• Support branch growth by working with council contacts and private clients to fill gaps and build new care runs.
• Assist with recruitment, training, and onboarding of new team members.
• Monitor service quality, handle issues or complaints, and ensure compliance with CQC standards and company policies.
• Provide out-of-hours support on a rota basis and cover care calls if needed

Key Information

• Salary: up to £30,000
• Job Type: Full Time/Permanent
• Weekend Availability: Weekend working will be required to work on call as part of a team on a rota basis
• Mileage Rate: Ability to claim some mileage expenses through Payroll at 40p per mile

Why Join Us?

• Local Assignments: We try to match you with clients near you to minimise travel
• Training Incentives: Earn £200 upon completing mandatory e-learning
• Refer-a-Friend: Earn £400 for referring friends to join us
• WageStream: Access wages early for added flexibility
• Blue Light Card: Discounts and benefits for emergency service workers

Requirements

We're looking for compassionate and dedicated individuals to be part of our team. T o be successful in this role, we ask that you have:

• Right to Work in the UK
• Fluency in English with excellent communication skills
• A positive, can-do attitude with a caring and dependable nature
• The ability to build and maintain strong relationships with colleagues, clients, and their families
• A genuine desire to improve the lives of those in your care.
• A full UK driving licence and access to your own vehicle
• Availability for evenings and weekends
• A clear Enhanced DBS check

NVQ Level 3 in Health & Social Care is desirable but not required

If you meet these requirements and are passionate about making a difference, we'd love to hear from you!

About Us

Horizon Homecare , part of Natali Healthcare Solutions , delivers expert in-home care that enhances well-being and independence. Our highly trained carers provide personalised support, whether through scheduled visits or live-in care, always building meaningful connections. We welcome compassionate people who are committed to making a positive impact in their communities.