Automotive Dealership Bilingual BDC Representative

Bilingual Automotive BDC Representative Location: Arlington Toyota - Jacksonville, FL

Business is booming - and so is your opportunity to earn big! Arlington Toyota is actively seeking an experienced Bilingual BDC Representative to join our high-performing team. With over 5,000 monthly sales opportunities , this is your chance to work in a fast-paced, customer-focused environment and significantly boost your income.

WE WILL TRAIN YOU!!!

Why Work With Us?

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High-volume dealership with unmatched lead flow

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Family-owned and operated - no corporate red tape

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Positive, professional, and team-driven work culture

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Above-average earning potential with uncapped bonuses

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Comprehensive benefits package and paid training

What We're Looking For

If you're one of the best in your current BDC or call center role , and you're looking for more money, more respect, and more opportunity - we want to talk to you NOW .

The ideal candidate is bilingual (English/Spanish), detail-oriented, organized, and thrives on delivering an exceptional customer experience. Automotive BDC experience is strongly preferred.

Key Responsibilities

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Handle inbound/outbound scripted calls with current and prospective customers

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Respond to internet leads, customer emails, and chat inquiries

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Schedule appointments and follow up on no-shows

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Make outbound calls to past customers and promote special campaigns

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Perform customer satisfaction and follow-up calls

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Maintain accurate CRM records and update customer database

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Support sales and marketing initiatives as needed

Qualifications

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Bilingual (English/Spanish) required

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Automotive BDC or call center experience preferred

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Strong verbal and written communication skills

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Confident, coachable, and motivated to succeed

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Excellent organizational and multi-tasking abilities

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Tech-savvy with strong PC and internet skills

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Able to thrive independently in a fast-paced environment

Compensation

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Hourly pay + Uncapped Monthly Bonuses

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Paid training

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Full benefits package including health, dental, vision, and 401(k)

If you're ready to take your career to the next level and be part of a winning team, apply today! We are proud to be an Equal Opportunity Employer.