bebright
Patient Care Coordinator-North Oaks
Company
Role
Patient Care Coordinator-North Oaks
Location
Job type
Full-time
Found on Mokaru
2 weeks ago
Salary
Job description
Join Our Team as a Patient Care Coordinator!
We're excited to welcome a motivated Patient Care Coordinator to our beautiful North Oaks location! This is a fantastic opportunity to make a positive impact in the lives of children every day.
Who We Are
Metropolitan Pediatric Dentistry & Orthodontics is a specialty dental practice certified by the American Board of Pediatric Dentistry. We provide expert pediatric dental care for infants, toddlers, children, pre-teens, and teens at our 4 locations throughout the Twin Cities, including St. Paul, Fridley, North Oaks, and Eagan. Our gentle and compassionate team of pediatric specialists have been delivering high-quality pediatric dental and orthodontic care tailored to the unique needs of growing smiles since 1965.
Job Responsibilities
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Greet patients and families warmly upon arrival
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Check in and check out patients
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Provide child-friendly and family-oriented customer service
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Answer phone calls and respond to inquiries about services, appointments, and billing
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Schedule, reschedule, and confirm appointments (via phone, email, or text)
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Manage daily appointment calendar to optimize flow for pediatric patients
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Handle emergency or walk-in appointments efficiently
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Verify dental insurance eligibility and coverage for pediatric services
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Collect and process co-pays and payments
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Prepare and submit insurance claims
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Follow up on unpaid claims and balances
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Explain treatment costs and insurance coverage to parents/guardians
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Follow HIPAA regulations and protect patient privacy
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Maintain communication with the dental team about patient needs or changes in schedule
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Coordinate referrals or specialist appointments as needed.
We offer a fun and fast-paced work environment, flexible work hours with no evenings or weekends required, competitive salaries, and excellent benefits packages. New grads welcome!
Metropolitan Pediatric Dentistry & Orthodontics participates in E-Verify
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic.
