Repair/Certification Technician

Title: Repair Certification Technician

Department: AT Analytical

Location: Baltic, SD — field-based across the Midwest

Travel: 50–75%, primarily SD, MN, IA, NE, ND, WI, IL (company vehicle provided for service calls)

Schedule: Monday–Friday, with occasional overnight travel, early-morning customer work, and potential on-call rotation

Reports to: Operations Manager

Experience: 2+ years required; 5+ years ideal

About the Role

AT Analytical, an SSA company, is hiring a Repair/Certification Technician to test, certify, calibrate, and maintain the controlled environments and critical equipment that keep science and patient care running. You will be the trusted expert who walks into a pharmaceutical cleanroom, a research lab, or a hospital and certifies that it is safe to do the work. This is hands-on, customer-facing field service in a highly regulated industry where precision and reliability are everything — and where the technician who shows up is the last line of defense between our customers and a failed audit, a contaminated batch, or downed equipment.

What You'll Do

• Perform testing, certification, calibration, repair, and preventive maintenance on biosafety cabinets (BSCs), cleanrooms, autoclaves/sterilizers, fume hoods, and related laboratory equipment.
• Troubleshoot and diagnose mechanical and electrical systems in the field, using multimeters, hand tools, diagnostic instruments, and electrical schematics.
• Represent AT Analytical professionally on-site at pharmaceutical, biotech, healthcare, laboratory, and research customers.
• Complete accurate, on-time service reports and certification documentation in line with regulatory and company standards.
• Identify additional customer needs and service opportunities, contributing to revenue growth through exceptional service.
• Work toward and maintain required technical certifications, including BSC certification (NSF 49), cleanroom testing, and autoclave preventive maintenance.
• Operate safely and independently while managing a travel-based schedule across the Midwest region.

Success in the First 12 Months

An A-player in this seat will

• Complete all required technical certifications and qualifications within 12 months, including BSC certification, cleanroom testing, and autoclave preventive maintenance.
• Maintain customer satisfaction scores above company standards while representing AT Analytical professionally on every call.
• Submit accurate, on-time service reports with less than 5% documentation corrections required.
• Work independently and reliably in the field, building lasting trust with customers across the territory.
• Contribute to revenue growth by delivering exceptional service and surfacing additional customer needs.

What You Bring

• Experience: 2+ years (5+ ideal) in field service, biomedical, calibration, or industrial equipment service.
• Strong mechanical aptitude and proven troubleshooting skills on mechanical and electrical systems.
• Comfort working independently in a field service environment with up to 75% overnight travel.
• Ability to read electrical schematics and wiring diagrams and use multimeters, hand tools, and diagnostic equipment.
• Physical capability to lift 50+ pounds and work in mechanical spaces.
• Professionalism and customer focus — strong communication skills and a service-first mindset.
• A valid driver's license and willingness to travel throughout the Midwest.

Preferred Backgrounds

We welcome candidates from a range of technical backgrounds. Direct industry experience is preferred but not required for those with strong technical and troubleshooting skills. Ideal backgrounds include:

• Biomedical Equipment Technician, Medical Equipment Technician
• Field Service Technician, Industrial Maintenance Technician
• Calibration Technician, Sterilizer/Autoclave Technician
• HVAC Controls Technician, Military Electronics Technician
• NSF 49 certified and/or CETA CNBT certified (preferred)

Core Behaviors We Value

Accountability , Customer Focus , Continuous Learning , Teamwork , and Safety First — supported by detail orientation, self-motivation, adaptability, and critical thinking.

Why AT Analytical & SSA

SSA is building the leading integrated safety partner to healthcare and life-science organizations — bringing testing, inspection, calibration, maintenance, and repair under one trusted standard. SSA is 100% founder- and employee-owned, which means every full-time team member, including field technicians, shares in the company's success through equity ownership. You'll join a fast-growing, high-performance organization where your craft directly enables the science and patient care that depend on it.

Compensation & Benefits

• Employee ownership / equity participation.
• Company-provided vehicle for service calls.
• Paid training and support toward advanced technical certifications.