Pest Technician

About Tailor Made Pest and Wildlife

Are you looking to be part of a dynamic team at a small but fast-growing company? Tailor Made Pest and Wildlife is a locally owned, customer-focused company delivering high-quality pest solutions across Louisville and surrounding areas. We specialize in long-term pest control programs, prevention, and customer protection plans , with wildlife services as an added specialty.

We pride ourselves on professionalism, strong customer relationships, and delivering results that last. If you want to grow with a company that values performance, accountability, and opportunity—this is the place.

About the Job

We are seeking a motivated and reliable Pest Control Service Technician to join our growing team in Louisville, Kentucky.

This role is primarily focused on pest control services and route-based work , including recurring residential and commercial accounts. You will be responsible for inspecting, treating, and maintaining pest control accounts , while building strong customer relationships and helping drive retention.

Wildlife work will be part of the role but is secondary and trained over time .

Key Responsibilities

Pest Control (Primary Focus)

• Perform routine pest control services on residential and commercial routes
• Inspect properties to identify pest activity, conditions, and conducive factors
• Treat for pests such as ants, spiders, roaches, wasps, rodents, and more
• Apply products safely and in accordance with all state and company guidelines
• Educate customers on pest prevention and reinforce the value of ongoing service
• Maintain high completion rates and production efficiency
• Identify opportunities for additional services (upsells, add-ons, corrections)
• Ensure strong customer retention through quality service and communication

Wildlife Control (Secondary)

• Assist with wildlife exclusion and control projects as needed
• Support inspections and sealing of entry points
• Help set traps and assist in removal when trained
• Learn wildlife services over time (full training provided)

General Responsibilities

• Provide excellent customer service on every visit
• Maintain accurate service records using company systems
• Communicate clearly with office staff and management
• Keep company vehicle, equipment, and materials organized and maintained
• Follow all safety protocols and company standards

Requirements

• Valid driver’s license with a clean driving record
• Strong communication and customer service skills
• Ability to work independently and manage a daily route
• Comfortable working in residential and commercial environments
• Willingness to learn and grow within pest control and wildlife services
• Previous pest control, route-based service, or construction experience preferred (but not required)

What Success Looks Like in This Role

• Consistently completing daily route efficiently and on time
• Delivering high-quality service that reduces callbacks
• Building strong customer relationships and maintaining accounts
• Contributing to company growth through production and retention

Why Join Tailor Made?

• Growth-focused company with advancement opportunities
• Hands-on training and skill development
• Team-oriented environment with strong leadership
• Opportunity to grow into advanced services (wildlife, exclusion, specialty work)