Bilingual Inbound/ Outbound Sales Agent (English/French) - Client TELUS

Now Hiring: Bilingual Inbound/Outbound Sales Agent – Join a Growing, High-Energy Team!

Do you thrive in a fast-paced environment? Love connecting with people? Looking to start or grow your career in customer service and sales with a company that actually invests in YOU ?

If yes — this is your chance.

The Acquisition Group , one of Canada’s most trusted marketing and consulting firms, is expanding our call center team to represent our valued client, TELUS Communications . We are looking for motivated, positive, and ambitious individuals ready to build a long-term career.

What You'll Do

• Educating customers on TELUS products and services by clearly explaining features, benefits, and promotions.
• Making outbound calls to create awareness in the community about available services and upcoming offers.
• Handling inbound calls to address customer inquiries, resolve concerns, and provide accurate information.
• Actively listening to customer needs and offering clear, helpful answers to their questions.
• Delivering an excellent customer experience while maintaining confidentiality and professionalism at all times.
• Working collaboratively with a supportive and passionate team to ensure a best-in-class customer experience.

What Makes You a Great Fit

• A genuine passion for sales and a natural interest in engaging with people.
• Strong phone etiquette with clear, confident, and professional communication.
• An empathetic and caring approach to understanding and supporting customer needs.
• A solid work ethic with the drive to meet goals and deliver consistent results.
• Excellent ability to work independently, multitask, and manage time effectively.

Additional Requirements

• Bilingual in French/Spanish/Korean and English (mandatory)
• Ability to work full-time: Monday to Friday: 7:50 AM – 3:50 PM OR 11:00 AM – 7:00 PM; Weekends: 9:00 AM – 5:00 PM (up to twice per month)
• Ability to pass a Criminal Background Check
• Previous experience in customer service, sales, or a call center is preferred but not required.
• Must be 19 years of age or older.

Why You’ll Love Working With Us

• A Supportive Team Environment: Join a family of passionate professionals where collaboration and mutual support are valued.
• Competitive Compensation: Enjoy an hourly salary paired with uncapped commissions, ensuring your dedication and success are always recognized and rewarded.
• Career Advancement: Every leader in our organization started with an entry level role. Growth isn’t just possible—it’s encouraged and actively supported.
• Annual Gala: Celebrate success in style at our end-of-year event with awards, entertainment, and recognition for top performers.
• Autonomy: Take ownership of your workday and manage your time effectively while meeting goals.
• Recognition: From monthly shoutouts to year-round incentives, hard work and achievements are always acknowledged.
• Work Hard, Play Hard: Enjoy a dynamic environment where effort is rewarded and team spirit is celebrated.

Your next big opportunity is here! Join a team that celebrates hard work, nurtures talent, and believes in your potential— apply today and start building your exciting career with The Acquisition Group!