Medical Assistant

Summary

The Medical Assistant primarily provides clinical and administrative support to our OB/GYN physicians and other clinical staff. This position requires strong communication and organizational skills and being able to be empathetic towards patients while maintaining confidentiality and professionalism.

Essential Functions

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Responsible for verifying patient information by interviewing patients, recording medical history, and confirming the purpose of the visit.

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Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary.

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Responsible for collecting and preparing laboratory specimens, giving patients injections, and drawing blood.

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Secures patient information and maintains patient confidence by completing and safeguarding electronic and paper medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.

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Informs patients by transmitting physician orders and questions about surgery.

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Maintains a safe, secure, and healthy work environment by establishing and following standards and procedures, complying with legal regulations.

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Assist with sterilizing equipment / maintain proper working knowledge of the Autoclave.

Primary Duties

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Prepare exam rooms for patients including stocking with proper supplies and cleaning after each patient visit.

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Manage the flow of patients to optimize the physician’s schedule.

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Maintain accurate and timely patient documentation in the EHR system.

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Assist providers with in-office exams and procedures while ensuring patient comfort.

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Educate patients on reproductive health, prenatal care, contraception, and other health related concerns.

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Respond to (patients/vendors/employees)

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Maintain efficient supplies on hand and place appropriate orders to maintain supplies.

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Sterilize equipment and exam rooms after each patient visit.

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Coordinate and collaborate with team members.

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Schedule patients visits and follow-ups.

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Aide in answering phones, checking in and out of patients when needed.

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Other duties as assigned.

Knowledge, Skills, and Abilities

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Strong knowledge of medical terminology.

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Knowledge of patient care techniques, administering injections, drawing blood, taking vitals, and performing basic lab tests.

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Knowledge of sterilization processes.

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Ability to manage multiple tasks efficiently in a fast-paced environment.

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Customer service skills in handling patient questions and concerns with professionalism, empathy and patience.

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Excellent communication and interpersonal skills.

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Ability to handle unexpected situations calmly and problem-solving patient concerns or conflicts.

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Ability to collaborate in a team environment.

Work Environment

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May require occasional travel or overtime.

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Work is performed in a professional healthcare setting.

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This position operates in an office setting. This role routinely uses standard office equipment such as computers, phones, and photocopiers.

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Exposure to communicable diseases, blood-borne pathogens, and toxic substances in the work environment.

Physical Demands

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Ability to lift and move medical equipment and supplies up to 25 pounds.

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Extended periods of standing and walking.

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Manual ability to handle instruments and equipment.

Experience

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Experience and knowledge of an EMR preferred but not required.

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Prior experience working in a women's health or OBGYN setting is highly desirable.