Room Attendant

Position: Room Attendant

Reports to: Executive Housekeeper

Purpose of the position

Responsible for cleaning and maintaining guest rooms and any other areas that may be assigned based on hotel and brand standards.

Essential Responsibilities

• Keeps a clean and well-stocked cart at all times.
• Meet the appropriate entry requirements for the rooms.
• Clean assigned rooms to hotel and brand standards.
• Correctly use the cleaning products that only the hotel supplies.
• Record the status of the room on the assignment sheet and codes over the phone.
• Report any damage or hazards present in guest rooms, i.e. burnt out light bulbs, broken furniture, working bathroom, etc.
• It ensures that guest rooms are secured at all times.
• It keeps chute rooms and linen rooms tidy and safe at all times.
• Follow proper lost and found procedures.
• All assigned keys must be logged in and out daily.

Other responsibilities

• Attends company orientation and other meetings as needed.
• Comply with all policies and procedures.
• You will be expected to perform any related duties requested by the supervisor.
• Helps other team members when needed.
• Follow safety, security, and emergency procedures and rules.
• Wear protective gear.
• Report accidents, injuries, hazards, near misses, defective equipment, property damage, or loss to the supervisor.

Physical Demands/Abilities

• Communicate effectively with guests and team members, i.e., provide information, answer questions, etc.
• Written communication skills to mark completed classrooms on daily paperwork.
• Stands and/or walks for different, often long, periods of time.
• Must be able to lift thirty pounds (30) individually, reaching two

one hundred (200) pound carts, or collectively helping team members move larger

load above the weight limits mentioned above.

• It requires manual dexterity to use and handle all the necessary equipment.
• Visually inspect rooms for asymmetry, cleanliness, and possibly guests' belongings left in empty rooms.
• Work in a demanding and physical environment, with adverse fluctuations

temperatures.

• Frequent reaching, turning, bending, walking, standing, climbing stairs,

driving and smiling.