Cavo Tagoo Hotels
WebsiteGate Control
Company
Role
Gate Control
Location
Job type
Full-time
Found on Mokaru
4 days ago
Salary
Benefits
✓• competitive salary
• accommodation provided in staff houses with ac, wi-fi and laundry access
• meal on duty
• positive work environment
• the provision of uniforms
Job description
- Complete the full range of Gatekeeper duties: guard entrance gate; monitor the activities at the entrance of the Hotel; control traffic to and from the entrance and car parks; be aware of the daily arrivals, departures, groups & VIP guests; greet and screen guests and visitors; check credentials; prevent unauthorized entries; direct guests and visitors; give directions & information; record arrivals and/or people/vehicle leaving; operate internal radio system and telephone; sign for packages/deliveries; contribute to Hotel security; thank and bid farewell,
- Assist with Porters duties when required,
- Respond to guests and visitors needs and requests, resolve issues/complaints/problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service,
- Work proactively, focusing on ensuring that service standards and Hotel policies are achieved,
- Train and coach colleagues so they develop their system knowledge and personal skills,
- Having previous experience in a similar work as well as having worked in a similar luxury hotel/environment will be considered additional advantages,
- Detail and face oriented as must continually observe and be aware of numerous behaviors,
- Excellent interpersonal and communication skills (verbal and written)
- Must be able to speak, read, write, and understand the primary language used in the workplace.
- Must possess basic computer skills.
- General knowledge of the island where hotel is located and its attractions.
- Extensive knowledge of the hotel, its services and facilities
- Competitive salary
- Accommodation provided in staff houses with AC, wi-fi and laundry access
- Meal on duty
- Positive work environment
- The provision of uniforms
