Food Market and Welcome Café Supervisor

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Why this role matters

The Salvos Food Market at Auburn, run by The Salvation Army, provides essential groceries—including packaged foods and fresh fruit and vegetables—at affordable prices, sourced from a range of suppliers and generous donors. Alongside the Welcome Café, it plays a vital role in supporting the community by offering accessible food, connection, and a safe, welcoming environment for those experiencing hardship.

About the role 

As a Food Market and Café Supervisor, this is your opportunity to lead the daily operations of the Food Market and Welcome Café, supporting the mission of Auburn Salvation Army while creating a welcoming, community-focused environment.

Reporting to the Program Coordinator, this is a permanent, part-time role offering 29 hours per week based in Auburn, NSW.

How you will make an impact 

• Oversee the daily operations of the Food Market and Café, ensuring smooth service delivery, cleanliness, and a positive customer experience.

• Lead, recruit, train and support volunteers, fostering a safe, inclusive and collaborative team environment.

• Manage stock control, ordering and merchandising, ensuring accurate pricing, clear labelling, and compliance with FIFO and food safety standards.

• Coordinate café operations, including menu planning, food preparation, hygiene standards, and catering for events and community activities.

• Maintain financial and administrative processes, including daily reconciliations, reporting, budget management and timely ordering.

• Deliver high-quality customer service, resolve issues effectively, and provide regular updates and operational reporting to the Community Program Coordinator.

What you will bring

• Strong organisational, administrative and people supervision skills, with experience working in diverse cultural settings

• Background in retail/customer service with food preparation skills and a Food Safety Supervisor Certificate or willing to obtain.

• A national police record check is required 

• A current and valid Working with Children Check

• A current and valid Drivers Licence 

What we offer 

• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities. 

• Flexible working arrangements. 

• Access to EAP and health & wellness initiatives incl Fitness Passport 

• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days) 

• Ongoing training and development opportunities that enhance on the job skills and proficiency. 

• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. 

How to apply

 If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role.  Together we can build a brighter future.

Applications will close as soon as a suitable candidate is secured.  

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration