Account Manager

Responsibilities

• Facilitate bid process by qualifying RFP’s, writing proposals, and developing effective pricing for clients. Define project-level feasibility for client bids using proprietary tools. Keep the company’s CRM tool updated with delivered bids.
• Work with Account Directors and Sales Directors to develop, expand and leverage the client relationship with focus on developing incremental revenue through closing sales, effective up-selling and managing client expectations during delivery phase.
• Assist Client Services Team during project delivery with additional information and partner sourcing, if required.
• Assist in presentations, and other sales related activities, required by the Sales Director and Account Directors.
• Travel as needed to meet customers and develop relationships with key contacts

Experience

• 2+ years of relevant experience (Inbound sales/call center)

Knowledge & Skill

• Good knowledge of Microsoft Office Word, Excel, and PowerPoint
• Strong customer focus (previous experience in customer service)

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.

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