Manager, Digital Experience

About Us

Headquartered and listed in Singapore in 2021, CapitaLand Investment Limited (CLI) is a leading global real asset manager with a strong Asia foothold.  As at 5 November 2025, CLI had S$120 billion of funds under management. CLI holds stakes in eight listed real estate investment trusts and a suite of private real asset vehicles that invest in demographics, disruption and digitalisation-theme strategies. Its diversified real asset classes include retail, office, lodging, industrial, logistics, business parks, wellness, self-storage, data centres and private credit.

Job Description

Digital Experience & Optimisation

• Own and continuously enhance website content, UI/UX and end-to-end booking journeys to increase engagement and conversion across direct channels
• Establish and uphold UX standards, design governance and digital best practices across platforms
• Drive hands-on execution of user journey improvements, including testing and iteration of on-site experience
• Leverage AI-enabled tools to enhance content effectiveness, UX optimisation and team productivity

Search & Discoverability

• Develop and execute search strategies across SEO and emerging AI-driven discovery channels (e.g. AEO/GEO)
• Optimise content structure and on-site elements to improve search rankings, answer visibility and AI-generated discovery
• Partner with internal and external technical teams to implement on-page and technical SEO enhancements
• Monitor search performance and trends, translating insights into actionable optimisation initiatives

Performance & Analytics

• Oversee digital performance tracking, ensuring robust tagging, measurement and reporting frameworks are in place for reliable ROI evaluation
• Analyse performance data to generate actionable insights and maintain a prioritised optimisation roadmap
• Provide clear, data-driven recommendations to improve digital effectiveness and commercial outcomes

Stakeholder, Vendor & Team Leadership

• Serve as the key point of contact for digital experience initiatives, aligning cross-functional stakeholders to drive execution
• Manage external agencies and vendors to ensure quality delivery, adherence to timelines and achievement of business objectives
• Review deliverables and conduct user validation prior to deployment to ensure optimal user experience
• Lead and develop team members (where applicable), setting clear goals, accountability and performance expectations
• Foster a collaborative, agile and test-and-learn culture with strong ownership of results

Benefits

• Comprehensive medical coverage
• Training and development opportunities
• Subsidised rates at Ascott serviced residences
• Strong advocate of staff volunteerism
• Wellness programmes

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Only shortlisted candidates will be notified.