OSA Touring Operations Officer

Role Summary

Touring Operations Officer

Who we are

Offshore Services Australasia (OSA) is the leading supplier of helicopters services to the Australian Offshore industry. We operate multiple helicopter types from several bases throughout Australia providing support to several major oil and gas producers.

About the role

We have an opportunity for a motivated and dynamic Operations Officer to join our Offshore Operations team in a full-time touring position.

As an Operations Officer you will work as part of a local team to support the safe, efficient, and effective day-to-day running of base operations. This position operates on a 2 weeks on / 2 weeks off roster (15 days on / 13 days off).

Key Responsibilities

• Act as a safety champion, promoting safe behaviours and proactively addressing unsafe practices.
• Ensure completion and coordination of the daily flying program.
• Maintain operational readiness by ensuring flight planning rooms and base facilities are equipped with required equipment, publications, displays and information for Aircrew, Engineers, and Operations staff.
• Prepare and submit daily operational reports and compile contract statistics (daily and weekly).
• Collaborate with other OSA Departments to support the efficient running of base operations.
• Liaise closely with clients to maximise flight scheduling while maintaining safe and efficient operations.
• Ensure base radio facilities are serviceable prior to daily operations.
• Complete all required operational documentation and reporting accurately and in a timely manner.
• Coordinate Search and Rescue (SAR) and medevac responses in line with Company procedures with reference to local procedures and the ERP Manual.
• Comply with all Company policies, including health, safety, environmental, security, and equal opportunity standards.
• Contribute to continuous improvement by developing both individual and team capabilities.

Qualifications, Skills & Attributes

• Ability to obtain (or currently hold) an Australian Security Identification Card (ASIC).
• Possession of an Aeronautical Radio Operator Certificate (AROC).
• Dangerous Goods Awareness certification highly desirable.
• Current Australian Drivers Licence.
• Proficiency in Offshore Aviation Emergency Response procedures.
• Experience with Flight Following procedures.
• Previous experience in a similar role is desirable but not essential.
• Aviation and Offshore Operations experience is highly desirable.
• Experience in ground handling and check-in processes is advantageous.
• Proficient in Microsoft Office Suite.
• Strong organisational and time management skills with high attention to detail.
• Ability to work both autonomously and collaboratively within a team.
• Positive, flexible, and adaptable approach to work.
• Excellent customer service and stakeholder engagement skills.
• Strong interpersonal, communication, and decision-making abilities.
• Comfortable working in a remote and cross-cultural environment, including managing challenging situations.

Eligibility

Applicants must have the legal right to work in Australia and meet any clearance requirements relevant to the role.

The successful applicant may be required to complete pre-employment checks, including criminal history and employment verification. Information collected will be handled in accordance with our Privacy Policy.

Diversity & Inclusion

At OSA, we celebrate diversity and welcome applications from Aboriginal and Torres Strait Islander peoples, people of all genders, the LGBTI+ community, mature-aged workers, people with disability, and people from culturally and linguistically diverse backgrounds.

Recruitment Process

We may commence interviews or close applications prior to the advertised closing date if suitable candidates are identified. We therefore encourage applicants to apply as early as possible.

We reserve the right to contact only shortlisted candidates.

Recruitment Agencies

We are managing this vacancy directly and are not engaging recruitment agencies for this role.

We kindly request that agencies do not contact us in relation to this position or submit unsolicited candidate CVs. Any CVs submitted without prior written agreement will be treated as direct applications, and no agency fees will be payable. Thank you for your understanding.