House Nurse Coordinator

Overview

The House Nurse Coordinator (HNC) role is a Registered Nurse, who under the direction of the Community Chief

Nursing Officer, represents and serves as a liaison between the administrative team and employees, physicians,

patients, families, and customers. To provide general supervision in the hospital and to facilitate communication

among employees, patients, families, physicians and administration. Additional key functions include but are not

limited to: support and intervene as needed to solve patient care concerns and employee concerns; serve as the

bed placement coordinator for patient placement when needed, assist department leaders to adjust daily

staffing to census and coordinate ongoing continuity of care in those departments in the absence of the direct

supervisor. Knowledge of sound nursing practice, overall hospital administration, emergency management, crisis

intervention, conflict resolution, negotiation, and delegation are essential to effective performance.

Responsibilities

Promote the mission, vision, values and the culture of ARH

Demonstrates a commitment to patient, visitor and staff by

-complying with all applicable safety regulations;

-learning the impact of medical errors and methodology that will lead to reduction of errors;

-reporting actual and potential errors, as well as hazardous conditions;

-identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety;

and

-participating in safety education programs and root cause analyses as required.

Increase leader visibility through frequent and active rounding on all Nursing units to optimize patient care,

enhance patient safety, as well as empower, support and develop all staff.

Collaborate with physicians, inpatient staff, and admissions staff on medical necessity issues and determination

of appropriate level of care and bed placement, when needed.

Demonstrate behavior in which actively promotes a harmonious working relationship in the nursing units and

other hospital departments.

Demonstrates positive customer service skills

Demonstrate ability to actively and expeditiously problem solve

Participate in nursing and management staff committee work. Attend management meetings on a regular basis.

Participates in the nursing leadership team.

Maintain a high quality of patient care by establishing and maintaining contemporary industry best practices.

Enforce policies, procedures and processes for nursing units and assist in revising when appropriate.

As directed, may assist in quality improvement projects that may include PDSA processes, auditing and data

collection.

Demonstrates behavior that shows understanding of the organization of the hospital and patient care services.

Utilize an effective method for disseminating general information, written policies and procedures to those under

his/her supervision.

Analyze and evaluate nursing care provided to the units under his/her supervision and make recommendations

for improvement.

Support and participate in staff development programs.

Obtain medications from the Pharmacy in the absence of the Pharmacist and be responsible for implementing

appropriate pharmacy procedure.

Assist in medication dispensing cabinet discrepancies to resolution.

Responds to and coordinates medical codes/rapid responses, fire, safety and disaster situations.

Assist in the evaluation of resources needed for patient safety and behavioral health safety observations – may

include data collection and submissions of data to centralized staffing office for remote sitter needs.

Follow all general and departmental safety, security, and health procedures and policies. Utilize all safe work

practices recommended for department.

Ensure that employees practice safety in all departments within the hospital.

Orient new employees to hazardous materials, safety and proper use of equipment, when needed.

May be required to perform bedside clinical care and/or assume a patient assignment during staffing challenges

or during a period of unstable staffing during a particular shift.

Qualifications

Associate's Degree Nursing Required

Bachelor's Degree in Nursing Preferred

1-3 years Minimum of two (2) years acute care nursing experience Required

4-6 years Five (5+) or more years of acute care nursing experience Preferred

1-3 years One (1) year of supervisory experience Preferred

Registered Nurse – Single State or Compact, Required

BLS upon hire Required

ACLS and PALS required within 90 days of hire Required

Professional specialty certification, Preferred