Benefits Specialist

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

The Benefits Specialist sits within the Gallagher Corporate Reward team, supporting the delivery of a comprehensive end-to-end benefits offering across the UK and international (excluding the US) population.

The primary focus of the role is to manage and oversee UK and EMEA employee benefits, pensions, and wellbeing programmes. The role also supports the setup of benefits in new locations and contributes to the harmonisation of programmes arising from M&A activity.

You will work closely with key stakeholders, including HR Business Partners, Payroll, Finance, HR Operations, and external providers, to support strategic initiatives, resolve employee queries, and ensure the smooth and effective delivery of benefits processes.

This role is based from our London office based on Lombard Street, City of London. The team worked in a hybrid manner and you will be expected in 2-3 days per week.

How you'll make an impact

• International locations – Support benefits administration and programme design across EMEA and other international regions, including oversight of medical and risk plans and supporting new country setups following M&A activity.
• Benefits management – Support delivery of a market-leading benefits offering, driving cost efficiencies, maintaining policies and processes, and partnering with providers to review and implement new benefits. Ensure alignment with market trends and regulatory requirements.
• Flexible benefits – Support administration of the flexible benefits platform, working with the provider, resolving escalated queries, and supporting annual renewals (including research, testing, and communications).
• Service delivery – Support query escalation, service provision, and continuous improvement. Contribute to guidance materials, tools, and templates, and provide expertise to HR Operations.
• M&A activity – Support reward and benefits integration for acquisitions.
• Employee communications – Assist in delivering effective benefits communications to drive awareness, engagement, and uptake, including onboarding materials and targeted campaigns.
• Wellbeing – Support the planning and delivery of wellbeing initiatives and events throughout the year.

About you

• Experience in Benefits, Reward, HR, or Client Services, with a proven track record in an international organisation.
• Relevant professional qualification (e.g. CIPD) preferred but not essential.
• Proficiency in Microsoft Office, particularly Excel (intermediate to advanced), with the ability to analyse and present data effectively.
• Experience with HR systems (Oracle preferred).
• Experience with benefits platforms/systems (desirable).
• Experience in an in-house Reward/Benefits role within a UK-based financial or professional services environment.
• Exposure to international benefits, particularly across EMEA.
• Understanding of UK pensions legislation and benefits-related tax requirements.
• Experience supporting reward processes within M&A activity.
• Data analysis and management information capability.
• Ability to speak different languages such as Spanish, German, French would be advantageous but is not essential.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.