Housekeeping Inspector

Location : Location Description

Isla Verde Beach is two blocks away, and we've got a reserved area with chairs and umbrellas. Relax right here in our resort-style pool, featuring a waterfall and foliage. The airport is about five minutes away. Enjoy free cooked-to-order breakfast, and have a drink at our complimentary Evening Reception.

Overview

Responsibilities include inspecting room/suite to ensure rooms/suites and public areas are cleaned and comply with hotel standards. Visually inspects room/suites.

Responsibilities

• Inspect rooms, complete reports, verify status reports; report clean suites to hotel front desk and / or load into automated property management systems

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Open and close housekeeping: check rooms inventory, assign rooms to room/suite attendants

• Complete work orders as needed when inspecting rooms
• Ensure stock rooms and carts are maintained with proper supplies
• Provide customer service to guests (internally/externally), including information about hotel services, activities, and local attractions.
• Communicate and coordinate with Engineering/Property Operations the repair and maintenance program as related to guestrooms and public areas
• Promote team member loyalty and empowerment.

Qualifications

• High School graduate or equivalent preferred.
• The individual must possess the following knowledge, skills and abilities and be able to perform the essential functions of the job, with or without reasonable accommodation.
• Read, write and speak English fluently. Knowledge of other languages, especially Spanish is a plus.
• Knowledge of inventories, scheduling and productivity.
• High school math level required.
• Ability to communicate effectively with the public and other team members verbally and in written form.
• Ability to inspect 25 to 80 rooms per day.
• Ability to clean rooms, when needed.
• Physically able to move and / or operate large objects, such as: maid’s carts, suite furniture, large bags of linen, vacuum cleaners and boxes of inventory.
• Ability to follow and enforce all hotel standards, including safety procedures/standards and able to recognize and act in emergency situations.
• Knowledge of and ability to operate computer.

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1-2 years housekeeping experience in hotel preferred. 4 or more years hotel housekeeping experience.