Sr Compliance Specialist

Market Type (EM)

Hybrid

Summary

Senior Compliance Specialist

The Senior Compliance Specialist serves as a key contributor within the Employee Relations and Compliance function, responsible for managing and mitigating organizational risk associated with wage and hour claims, discrimination charges, and regulatory agency inquiries. This role leads end to end strategy, assessment, and response to complex claims across federal, state, and local jurisdictions while applying advanced knowledge of employment law and regulatory requirements to ensure accurate and defensible outcomes.

This position partners closely with legal, HR, payroll, and systems teams to investigate claims, validate employment practices, and develop response strategies that balance legal exposure and business needs. The role also identifies trends and systemic risks, driving process improvements and strengthening compliance frameworks to support a proactive, risk aware culture across the organization.

Job Will Remain Open Until Filled

Responsibilities

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Responsibilities

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Lead end to end management of complex wage and hour claims including investigation, risk assessment, and development of defensible responses across multiple jurisdictions

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Manage discrimination, harassment, and retaliation charges by evaluating allegations, developing response strategies, and preparing position statements in partnership with legal and HR stakeholders

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Respond to follow up requests from regulatory agencies by analyzing requests and developing consistent and accurate responses aligned to overall case strategy

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Serve as liaison with regulatory agencies to manage communications, timelines, and documentation requirements

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Represent the organization in mediations, hearings, and claim related proceedings while supporting resolution strategies

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Analyze claims data to identify trends, risks, and systemic issues and provide recommendations to improve compliance and reduce risk exposure

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Drive process improvements across compliance and response management workflows while maintaining audit ready documentation and governance standards

Qualifications

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Education Requirements: Bachelor’s degree (Human resources or related field preferred)

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Experience Requirements: 6–8 years experience in relevant field (Employee relations, compliance, or workplace investigations experience preferred)

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Travel requirement: No travel requirements

Supervisor Responsibility

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Direct Reports: This position does not have supervisory responsibilities for direct reports

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Indirect Reports: Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports

Required Knowledge and Skills

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Strong understanding of employment laws and regulatory requirements

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Ability to manage complex investigations and compliance matters

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Strong analytical, research, and problem solving skills

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Ability to exercise sound judgment and maintain confidentiality

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Strong written and verbal communication skills

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Ability to manage multiple priorities and deadlines

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Strong interpersonal and stakeholder management skills

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Ability to identify trends and recommend process improvements

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Strong organizational and documentation skills

Environmental & Physical Requirements

Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the ability to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.

Additional Information Regarding Job Duties

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.