Customer Service Specialist

Join Arvato in Echt as a Customer Service Specialist and support global clients in a fast-paced logistics environment. This full-time role starts with a 3-month contract, with opportunities to extend based on performance. Wie zoeken we? We are seeking a hands-on and communicative professional who thrives in an international logistics environment and enjoys working collaboratively with different stakeholders. Your profile: Experience working with SAP ERP and SAP EWM systems Solid skills in Microsoft Excel Background in supply chain, logistics, or a warehouse setting Strong command of English (as the main working language); knowledge of Dutch is considered an advantage Wat bieden wij je? Gross hourly wage of €15.30 €0.21 per kilometer travel allowance 25 vacation days 8% holiday allowance A full-time position (40 hours per week) Contract for at least 3 months, with the possibility of extension Functieomschrijving Your key responsibilities include: Handling administrative processes for inbound and outbound shipments Managing the driver desk and coordinating arrivals and departures Maintaining and digitizing logistics documentation Communicating with customers, carriers, and colleagues via phone, email, and in person Supporting day-to-day warehouse administration activities Working with systems such as SAP ERP and SAP EWM Monitoring logistics processes and ensuring accurate data handling