Coordinator of Quality Assurance and Automation - Pharmacy Tech

Essential Duties and Responsibilities

• Controlled Substance Functions
• Follows all NAH Controlled Substance Policies and Procedures
• Orders controlled substance from drug distributors and specialty pharmacies. Follows NAH procedure for ordering controlled substances
• Checks controlled substance deliver from distributor/ specialty pharmacy and verifies proper documentation in placing order into controlled substance (C-II) safe
• Maintains the inventory in C-II safe for all controlled substance dispensed, returned, and purchased. Recommends changes of inventory to management
• Resolves all discrepancies in C-II Safe Daily
• Follow-up on outside-the-pharmacy narcotic discrepancies daily
• Keep controlled substance records accurate and up-to-date in compliance with federal and state regulations and hospital policy.
• Prepare expired controlled substance bin for pick-up
• Report all problems and resolution to supervisory personnel
• Answers all phone calls / questions regarding controlled substance distribution from nursing units, pharmacy personnel, and drug distributors
• Provides training for new pharmacy personnel on controlled substance distribution system
• Provides Quality Assurance Reports regarding controlled substances as requested to P&T and QA/PI committee.
• Reports all problems or issues with controlled substances to pharmacy management immediately.
• Monitor Omicell reports for diversion.
• User login maintenance
• Provide new user access to the Omnicell and other electronic pharmacy systems by verifying licensure
• Maintain user files for Omnicell and other electronic pharmacy systems
• Expire employees from Omnicell as termination list is received
• Keep appropriate user records as deemed appropriate for monitoring

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• Maintains Omnicell®system within the hospital
• Monitor and report all daily problems to management staff
• Review and adjust inventory fill levels and remove non-critical medications which have no usage.
• Work with manager of area to ensure all issues and problems are addressed, resolutions implemented, and communicated to staff
• Train all technicians on all operations of Omnicell® and how to trouble shoot Omnicell® related problems
• Efficiently use Omnicell® customer service for trouble shooting
• Monitor and schedule routine cleaning and manitenance of Omnicell® machines on each nursing unit
• Notify manager of area about chronic equipment problems
• Participate in PI/QA activities related to automated distribution system - Override, Stockout, and other reports as requested
• Prepare training materials for nursing staff education when an issue is identified or to communicate changes; work with pharmacy technicians and pharmacists to provide those inservices or education
• Create and update tools for educating technicians to use Omnicell® efficiently
• Attend pharmacy department Omnicell® committee meetings
• Meet with any Omnicell® technician/support personnel who come to the pharmacy for a service call to understand what was done
• Periodically audit that technicians are putting in expiration dates when loading medications and work with staff and managers to ensure procedures are followedOmnicell® Distribution Services
• Orders vaccines and performs record keeping duties with VFC and Chicago public health.