Business/Functional Analyst - NL

Will you be our next Yuman ?

For our client in the insurance sector, we are looking for a Business Analyst to join a Broker Front Ambassador Team and contribute to front-office transformation initiatives within the non-life insurance domain.

In this role, you will work on front-office related topics as part of a broader transformation roadmap, with a strong focus on non-life insurance and delivering an excellent user experience for brokers and partners.

What you'll do

You are responsible for the analysis and documentation within the Broker Front product team, with a focus on non-life insurance

Translate business analysis, architectural vision and imposed standards into clear functional and non-functional requirements

Participate in workshops with key stakeholders to gather and clarify requirements

Model agreed processes and describe requirements in a structured and unambiguous way using use cases and structured documentation to ensure alignment between business, technical analysts, design teams and offshore back-office teams

Ensure coordination and knowledge transfer between business and IT stakeholders

Contribute to maintaining and applying design guidelines within the product team

Participate in projects to deliver high-quality IT solutions within agreed scope, timing and budget

Collaborate effectively with internal and external stakeholders, both onsite and offshore

Contribute to the definition of solutions that enhance the user experience for brokers and partners

Who you are

You are an experienced Business Analyst with a solid background in the insurance sector.

You are able to translate business needs into clear and structured functional analyses while contributing to high-quality end-to-end IT solutions. You are autonomous, result-oriented and comfortable engaging with stakeholders across business and IT teams.

Additionally, you bring

At least 3 years of relevant experience as a Business or Functional Analyst within the insurance sector

Native-level Dutch and very good knowledge of English, both spoken and written

Experience with business analysis in larger insurance organizations, preferably within non-life insurance

Strong experience in gathering, analysing and documenting functional and non-functional requirements

A strong focus on user experience (UX), translating user needs into intuitive and effective solutions

Experience working in Agile environments and familiarity with Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews and retrospectives

The ability to facilitate workshops and gather requirements from key stakeholders

Strong coordination and communication skills to ensure alignment between business, IT, design and offshore teams

Experience with analysis and modelling techniques such as BPMN and UML, including use cases, is considered a plus

Strong analytical, accurate and problem-solving skills

A customer-focused and hands-on mindset

The ability to handle change and shifting priorities in a fast-paced environment

Resilience under pressure and strong collaboration skills