IT Administrator

The U.S. Mission in Sweden is seeking eligible and qualified applicants for the IT Administrator in the Diplomatic Technology (DT) office.

Duties

The Information Technology (IT) Administrator is a member of the Diplomatic Technology (DT) team and is responsible for administering and supporting mission IT systems to ensure the confidentiality, integrity, and availability of information technology resources. The position provides Tier 1 and Tier 2 technical support to customers, manages user accounts and system access, maintains network and communications infrastructure, and supports enterprise applications, cloud services, and endpoint devices. The incumbent performs system administration, troubleshooting, configuration management, and cybersecurity-related activities while ensuring compliance with Department standards and policies. The role also provides IT support for official events, conference technologies, and visiting VIPs, while contributing to technology projects, knowledge management initiatives, contingency planning, and mission-wide cybersecurity efforts. Collaboration with customers, service providers, and cross-functional teams is essential to delivering reliable, secure, and innovative technology services across the Mission.

Requirements

Experience

A minimum of 2 years of experience in computer networking operations, network management or utilization of computer systems.

Language

English - Fluent; speaking/reading/writing

Swedish - Rudimentary knowledge; speaking/reading/writing

Education Requirements

Bachelor’s degree in Computer Science, Information Systems, Electrical Engineering, Library and Data Science/Analytics, Audio/Visual Communications and Technology or related major is required.