Conference Manager

Overview

This Conference Management position is a blend of all aspects of conference planning at Big Sky Resort . This position will manage all needs for conference groups ranging in size from 20 to 500 + , require leadership of the banquet managers and captains , assist with in-house conference needs, as well as offer event support when necessary. The position will also assist the Director in assigning groups, updating Amadeus platform, and communication with the Conference Services ( CS ) team . In general, this position assists and supports the CS department including Conference Managers, Conference Kitchen Team, Department Heads, Conference Services Banquet Staff , as well as our Brand Experience team . This position will work closely with restaurant General Manager s and coordinate with al l departments , resort wide .

Responsibilities

• Plans, organizes , and prepares communications for meetings, conferences and special events .
• Possess excellent communication and interpersonal skills.
• Reconciliation and distribution of final b anquet c hecks to a ccounting.
• Support a cohesive food and beverage team with great internal communication, problem solvin g, and patience.
• Plan and conduct pre and post-convention meetings with clients and respective departments.
• Provide innovative set-ups, menus, and functions for groups.
• Work closely with banquet department on operations and event execution; create back up plans and pivot seamlessly.
• Embody confiden ce and commitment to delivering exceptional service .
• Work to create a cohesive team and collaborative environment to exceed client expectations .
• Must be confident in planning meetings and events for groups of all sizes, with varying needs.
• Provide overall direction, coordination, and ongoing evaluation of Banquet Manager , Captains, and operations .
• Detailed execution of all banquet event orders generated by the Convention Services Department.
• Support a constant improvement of overall conference services and conference management process .
• Participate in the development and continued support of the Conference Services Department (may include but not limited to all aspects of the Conference Services responsibilities).
• A b ility to handle various meetings and groups at once , remaining well organized and detail oriented.
• Must be willing to work varied days, varied hours, holidays , and varied days off.

Qualifications

• 3-5 years’ experience in conference and catering coordination/management.
• Clear and concise communication with clients and group leaders, ab ilit y to discuss menu and services that can be provided .
• Willingness to go above and beyond , exceeding client expectations while providing detailed information to the team , en suring success.
• Education in hospitality management or travel and tourism preferred.
• Proficient in Microsoft Outlook, Excel, Power Point, Publisher and Word.
• Experience working with Delphi/Salesforce required .

Be a part of our full-time year round team and enjoy these great benefits!

• Free Ski Pass for you, your spouse and dependents
• FREE Golf Pass for you, your spouse and dependents
• Free Scenic Lift Pass for you, your spouse and dependents
• FREE Basecamp activities including zip line courses and discounted passes for spouse and dependents
• Steep Lodging discounts for accommodation for friends and family (blackout dates apply)
• 25% off Food discount at all outlets with charging privileges
• 20%-30% off Retail discount at all outlets with charging privileges, gear and sponsor discounts
• Eligibility for affordable employee housing, a short walk or free bus ride away from work
• 401k and Health benefits for you and your family
• Plans, organizes , and prepares communications for meetings, conferences and special events .
• Possess excellent communication and interpersonal skills.
• Reconciliation and distribution of final b anquet c hecks to a ccounting.
• Support a cohesive food and beverage team with great internal communication, problem solvin g, and patience.
• Plan and conduct pre and post-convention meetings with clients and respective departments.
• Provide innovative set-ups, menus, and functions for groups.
• Work closely with banquet department on operations and event execution; create back up plans and pivot seamlessly.
• Embody confiden ce and commitment to delivering exceptional service .
• Work to create a cohesive team and collaborative environment to exceed client expectations .
• Must be confident in planning meetings and events for groups of all sizes, with varying needs.
• Provide overall direction, coordination, and ongoing evaluation of Banquet Manager , Captains, and operations .
• Detailed execution of all banquet event orders generated by the Convention Services Department.
• Support a constant improvement of overall conference services and conference management process .
• Participate in the development and continued support of the Conference Services Department (may include but not limited to all aspects of the Conference Services responsibilities).
• A b ility to handle various meetings and groups at once , remaining well organized and detail oriented.
• Must be willing to work varied days, varied hours, holidays , and varied days off.
• 3-5 years' experience in conference and catering coordination/management.
• Clear and concise communication with clients and group leaders, ab ilit y to discuss menu and services that can be provided .
• Willingness to go above and beyond , exceeding client expectations while providing detailed information to the team , en suring success.
• Education in hospitality management or travel and tourism preferred.
• Proficient in Microsoft Outlook, Excel, Power Point, Publisher and Word.
• Experience working with Delphi/Salesforce required .

Be a part of our full-time year round team and enjoy these great benefits!

• Free Ski Pass for you, your spouse and dependents
• FREE Golf Pass for you, your spouse and dependents
• Free Scenic Lift Pass for you, your spouse and dependents
• FREE Basecamp activities including zip line courses and discounted passes for spouse and dependents
• Steep Lodging discounts for accommodation for friends and family (blackout dates apply)
• 25% off Food discount at all outlets with charging privileges
• 20%-30% off Retail discount at all outlets with charging privileges, gear and sponsor discounts
• Eligibility for affordable employee housing, a short walk or free bus ride away from work
• 401k and Health benefits for you and your family