Portfolio Manager

Why SoftwareOne?

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.

The role

Job Summary

Product Development & Readiness (PDR) team, serving as the single accountable owner for all offers within that pillar from intake through design, pilot, and full launch.

This role ensures that concepts are transformed into market-ready, easy-to-sell services with consistent quality, commercial viability, and delivery readiness. Each Portfolio Manager operates within one of three pillars (Cloud & AI, ITPM, or Managed Services & Support), sharing a common operating model while focusing on distinct technical domains, partner ecosystems, and customer segments .

The role works closely with portfolio intelligence, operations, product marketing, finance, and delivery teams to ensure offers are well-designed, properly validated through pilots, and successfully launched into the market. It is a key execution role that connects strategy, market signal, and delivery readiness.

SoftwareOne is an AI ‑ forward company. We actively use AI across our business to improve productivity, decision ‑ making , and outcomes - and we are intentional about hiring people who are curious, hands-on, actively apply AI, and lead by example as technology continues to evolve.

Role & Responsibilities

All three Portfolio Managers carry the same core responsibilities. These map directly to the PDR offer-development workflow:

Intake → Design → MVP → Pilot → Full Launch → Portfolio Review.

Offer ownership & strategy

• Own all offers within the assigned pillar — the single accountable point for each offer’s health and lifecycle.
• Confirm scope fit at intake; decide which ideas belong in the pillar.
• Use the strategic framework and performance data from Portfolio Strategy & Intelligence to prioritize, refresh or sunset offers.

Offer design, scope & pricing

• Own offer design, scope, packaging and pricing within the pillar.
• Define the value proposition and the target buyer; ensure margin is validated with Finance & Legal.
• Bring Product Marketing in early on positioning and naming — not bolted on at the end.

Build, pilot & launch (the gates)

• Guide MVP content, resolve blockers, and enable select consultants alongside Operations and PMM.
• Manage pilot delivery and the client relationship ; secure 2–3 pilots sold before advancing.
• Co-own the pilot gate go/no-go decision with the Sr. Mgr , Portfolio Strategy & Intelligence.
• Make fast pivot-or-scrap calls on negative pilot feedback; take the offer live at full launch.

Cross-functional & stakeholder leadership

• Build and maintain cross-functional relationships with practice teams and SMEs in the pillar’s domain.
• Engage the right internal and external stakeholders at every stage of the lifecycle.
• Provide pillar performance data into the portfolio review and RLT reporting cadence.
• Travel up to 20% to support customer engagement, pilot coordination, and internal alignment sessions.

What we need to see from you

What you offer

• Demonstrated experience using AI in a practical, applied way — such as improving workflows, automating tasks, enabling better decision ‑ making , or increasing impact in prior roles. This does not require deep technical or engineering expertise in AI; we value applied use, experimenting, and a mindset of curiosity and continuous learning.
• Proven experience in product / offer management, portfolio management or solution development ideally in a technology, cloud or managed- services environment.
• Strong commercial acumen: packaging, pricing, margin and value-proposition design.
• Demonstrated ability to build relationships across sales, delivery, marketing, finance and external partners.
• Comfort using performance data to make invest / refresh / sunset decisions.
• Domain depth (or fast ramp) in the relevant pillar (cloud & AI, IT cost management / licensing, or managed services & support).
• Entrepreneurial, accountable and customer-focused
• Aligned to SoftwareOne’s IMPACT values.

The preceding job profile has been designed to indicate the general nature and level of work performed by associates within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. Additional duties may be assigned and may be subject to change at any time due to reasonable accommodation or other reasons.

Success Criteria

• A healthy, well-governed pillar where every offer has a clear owner and lifecycle stage.
• Disciplined movement through the gates: no offer reaches full launch without 2–3 pilots sold.
• Fast, clear pivot-or-scrap decisions instead of ambiguous review cycles.
• Offers that evolve with market demand, informed by portfolio intelligence and customer signal.
• Strong attach , conversion and revenue contribution from the pillar, visible on the RLT dashboard.

Organizational Alignment

• Reports to Senior Director, Product Development & Readiness
• Works closely with Senior Director, PDR, Sr. Manager Portfolio Strategy & Intelligence, Portfolio Operations Manager, and Director of Product Marketing
• Collaborates internally with Service SMEs & CoEs , Sales Leadership & Enablement, Finance, Legal, and Regional Leadership Team (RLT)
• Engages externally with existing customers, prospective customers, ISV and technology partners, channel partners, hyperscalers (Microsoft, AWS, Google Cloud), industry analysts, and Global PMM / GTM teams

What we offer

• Generous pay with bonus structure (quarterly or bi-annual depending on the role)
• Independent environment without a lot of red tape where you are empowered to make decisions
• Substantial benefits package that includes:
• Full suite of medical coverage with A+ carriers, Dental, and Vision with strong employer contributions plus additional voluntary coverage available for Pets, Identity Theft Protection, Accident & Critical Illness
• 401k program with employer matching 50% up to the first 10% of employee’s contributions
• Wellness plan that includes credits to premiums and employer contributions towards the savings plan of your choice
• Access to EAP and concierge services plus pre-paid legal at no cost
• Abundant time off that includes paid holidays, floating holidays, your birthday off, a volunteer day, and discretionary time off (DTO)
• Employee stock purchase plan
• Learning and development opportunities galore, tuition reimbursement, and much more!
• Specific to Nashville and Milwaukee-based office employees : company-paid parking
• Winning culture, inclusive environment, and friendly people all over the world
• A remote-friendly organization, with colleagues working remotely either part or full-time

Target compensation for this role will be $150K - 165K USD (mix of base salary and bonus). Actual offers may be higher or lower than this range and will be determined based on a variety of factors, including (but not limited to) candidates’ qualifications, experience, education, and work location.

We are not able to consider candidates residing in the state of Hawaii currently.

Job Function

Services Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com . Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs, and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program

Job Summary

Product Development & Readiness (PDR) team, serving as the single accountable owner for all offers within that pillar from intake through design, pilot, and full launch.

This role ensures that concepts are transformed into market-ready, easy-to-sell services with consistent quality, commercial viability, and delivery readiness. Each Portfolio Manager operates within one of three pillars (Cloud & AI, ITPM, or Managed Services & Support), sharing a common operating model while focusing on distinct technical domains, partner ecosystems, and customer segments .

The role works closely with portfolio intelligence, operations, product marketing, finance, and delivery teams to ensure offers are well-designed, properly validated through pilots, and successfully launched into the market. It is a key execution role that connects strategy, market signal, and delivery readiness.

SoftwareOne is an AI ‑ forward company. We actively use AI across our business to improve productivity, decision ‑ making , and outcomes - and we are intentional about hiring people who are curious, hands-on, actively apply AI, and lead by example as technology continues to evolve.

Role & Responsibilities

All three Portfolio Managers carry the same core responsibilities. These map directly to the PDR offer-development workflow:

Intake → Design → MVP → Pilot → Full Launch → Portfolio Review.

Offer ownership & strategy

• Own all offers within the assigned pillar - the single accountable point for each offer's health and lifecycle.
• Confirm scope fit at intake; decide which ideas belong in the pillar.
• Use the strategic framework and performance data from Portfolio Strategy & Intelligence to prioritize, refresh or sunset offers.

Offer design, scope & pricing

• Own offer design, scope, packaging and pricing within the pillar.
• Define the value proposition and the target buyer; ensure margin is validated with Finance & Legal.
• Bring Product Marketing in early on positioning and naming - not bolted on at the end.

Build, pilot & launch (the gates)

• Guide MVP content, resolve blockers, and enable select consultants alongside Operations and PMM.
• Manage pilot delivery and the client relationship ; secure 2-3 pilots sold before advancing.
• Co-own the pilot gate go/no-go decision with the Sr. Mgr , Portfolio Strategy & Intelligence.
• Make fast pivot-or-scrap calls on negative pilot feedback; take the offer live at full launch.

Cross-functional & stakeholder leadership

• Build and maintain cross-functional relationships with practice teams and SMEs in the pillar's domain.
• Engage the right internal and external stakeholders at every stage of the lifecycle.
• Provide pillar performance data into the portfolio review and RLT reporting cadence.
• Travel up to 20% to support customer engagement, pilot coordination, and internal alignment sessions.

What you offer

• Demonstrated experience using AI in a practical, applied way - such as improving workflows, automating tasks, enabling better decision ‑ making , or increasing impact in prior roles. This does not require deep technical or engineering expertise in AI; we value applied use, experimenting, and a mindset of curiosity and continuous learning.
• Proven experience in product / offer management, portfolio management or solution development ideally in a technology, cloud or managed- services environment.
• Strong commercial acumen: packaging, pricing, margin and value-proposition design.
• Demonstrated ability to build relationships across sales, delivery, marketing, finance and external partners.
• Comfort using performance data to make invest / refresh / sunset decisions.
• Domain depth (or fast ramp) in the relevant pillar (cloud & AI, IT cost management / licensing, or managed services & support).
• Entrepreneurial, accountable and customer-focused
• Aligned to SoftwareOne's IMPACT values.

The preceding job profile has been designed to indicate the general nature and level of work performed by associates within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. Additional duties may be assigned and may be subject to change at any time due to reasonable accommodation or other reasons.

Success Criteria

• A healthy, well-governed pillar where every offer has a clear owner and lifecycle stage.
• Disciplined movement through the gates: no offer reaches full launch without 2-3 pilots sold.
• Fast, clear pivot-or-scrap decisions instead of ambiguous review cycles.
• Offers that evolve with market demand, informed by portfolio intelligence and customer signal.
• Strong attach , conversion and revenue contribution from the pillar, visible on the RLT dashboard.

Organizational Alignment

• Reports to Senior Director, Product Development & Readiness
• Works closely with Senior Director, PDR, Sr. Manager Portfolio Strategy & Intelligence, Portfolio Operations Manager, and Director of Product Marketing
• Collaborates internally with Service SMEs & CoEs , Sales Leadership & Enablement, Finance, Legal, and Regional Leadership Team (RLT)
• Engages externally with existing customers, prospective customers, ISV and technology partners, channel partners, hyperscalers (Microsoft, AWS, Google Cloud), industry analysts, and Global PMM / GTM teams

What we offer

• Generous pay with bonus structure (quarterly or bi-annual depending on the role)
• Independent environment without a lot of red tape where you are empowered to make decisions
• Substantial benefits package that includes:
• Full suite of medical coverage with A+ carriers, Dental, and Vision with strong employer contributions plus additional voluntary coverage available for Pets, Identity Theft Protection, Accident & Critical Illness
• 401k program with employer matching 50% up to the first 10% of employee's contributions
• Wellness plan that includes credits to premiums and employer contributions towards the savings plan of your choice
• Access to EAP and concierge services plus pre-paid legal at no cost
• Abundant time off that includes paid holidays, floating holidays, your birthday off, a volunteer day, and discretionary time off (DTO)
• Employee stock purchase plan
• Learning and development opportunities galore, tuition reimbursement, and much more!
• Specific to Nashville and Milwaukee-based office employees : company-paid parking
• Winning culture, inclusive environment, and friendly people all over the world
• A remote-friendly organization, with colleagues working remotely either part or full-time

Target compensation for this role will be $150K - 165K USD (mix of base salary and bonus). Actual offers may be higher or lower than this range and will be determined based on a variety of factors, including (but not limited to) candidates' qualifications, experience, education, and work location.

We are not able to consider candidates residing in the state of Hawaii currently.