Programme Test Delivery & Oversight Manager

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. 

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

The Role

We’re looking for a Programme Test Delivery & Oversight Manager who will be accountable for leading and assuring the end-to-end testing lifecycle across a programme. The role ensures that delivered outcomes are fit for purpose, operationally sustainable, and aligned to customer, regulatory and business requirements.

Importantly this role also defines and governs the programme test strategy, provides integrated oversight of all testing activity, and ensures that third-party delivery is controlled, transparent and delivered to agreed quality standards.

Please note this is a 12 month Fixed Term Contract.

Key Responsibilities for this Role

• Define, baseline and maintain a robust programme-level test strategy, including scope, approach, environments, data, entry and exit criteria, and quality gates
• Establish and manage an integrated test plan across all testing phases - including SIT, UAT, OAT, NFT, performance, security and resilience - ensuring alignment to programme milestones and business readiness.
• Provide active oversight and assurance of third-party test delivery, ensuring outputs meet agreed standards and risks and issues are proactively managed
• Own defect management governance, ensuring effective triage, prioritisation, resolution and visibility of root causes
• Deliver clear, evidence-led reporting to programme and executive governance, including transparent articulation of risks, issues and residual quality exposure
• Provide clear, evidence based recommendations on go-live readiness, ensuring risks are understood, documented and appropriately mitigated

Key Knowledge, Skills & Experience

Our ideal candidate will bring strong programme level testing expertise, combining strategic oversight with hands-on control across planning and delivery. You will be confident integrating test lifecycle activities, assuring third-party contributions and driving rigorous defect management & quality control. Comfortable operating in complex environments, you will use evidence based insight to provide clear, assured reporting to senior leaders, building confidence while maintaining pace and discipline across the programme.

• Proven track record of leading end-to-end testing across complex, multi-vendor transformation programmes
• Extensive experience in testing or QA with significant experience in test management leadership on complex change initiatives
• Evidence of managing multiple test phases and coordinating cross-functional teams and suppliers.
• Strong governance discipline, with the ability to operate effectively in a regulated financial services environment
• Experience managing third-party suppliers, providing oversight, assurance and performance management
• Ability to translate technical test outcomes into clear business risk and decision-making insight
• Strong stakeholder management across business, operations and technology functions
• You will be experienced with various tools and technology, including but not limited to:
  •  Enterprise test management and defect tracking tools such as Jira (with Xray/Zephyr), Azure DevOps, ALM or TestRail
  • Integrated QA and automation platforms (e.g., Tricentis, qTest, Katalon) and an understanding of how these support end-to-end testing and reporting
  • Working knowledge of CI/CD and automation tools (e.g., Selenium, Postman, Jenkins) and their role in modern testing approaches
  • Producing quality metrics and reporting using tools such as Jira dashboards, Power BI or similar.
  • Exposure to non-functional and data testing tools (e.g., JMeter, LoadRunner, SQL-based validation) is desirable, particularly within complex transformation or migration programmes
• Ideally you will hold an ISTQB Certified Tester Foundation Level, with Advanced Level – Test Management being strongly desirable). Alternative qualifications include but are not limited to:
  • Additional ISTQB certifications (e.g. Test Automation, Technical Test Analyst, Agile or Expert Level) desirable
  • Relevant QA certifications such as CSTE, CSQA or Certified Manager of Software Testing
  • Programme or delivery certifications (e.g. PRINCE2, PMP, Agile/Scrum)
  • ITIL or equivalent service management certifications beneficial, particularly in environments with third-party suppliers
  • Continuous improvement or quality certifications (e.g. Six Sigma)

We’d love to hear from you if you’re someone who’s genuinely curious - the kind of person who asks thoughtful questions and digs a little deeper to understand what’s really going on. You enjoy working with others and naturally bring people together, even when things feel a bit unclear. You think ahead, notice patterns early and stay focused on creating real value for the people around you.

Most of all, you care about making things better - for colleagues, for customers, and for the workplace as a whole.

If this sounds like you, we want you to apply!

Location: Various – London, Sterling, Kildean, Home Based – England & Scotland

Job Level: Manager / Expert

What we offer:

At M&G, we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:

• As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions. We also offer Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services - to help give you real confidence to put your money to work.

• Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy – to balance your work and personal commitments.  

• Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - as supporting families is a core aspect of our inclusive culture.

• Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options - for peace of mind.

To explore more about life at M&G and our full benefits offering, visit Life at M&G

We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. 

If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: careers@mandg.com