Sales Manager - UAE

Location: Dubai,Dubai,United Arab Emirates

About Exotel

Exotel is a leading provider of AI-powered customer engagement and communication solutions for enterprises. We enable businesses to transform how they connect with customers across omnichannel experiences-voice, messaging, agents, and AI-driven bots.

With over 20 billion conversations annually and the trust of 7,000+ customers globally, Exotel serves enterprises across BFSI, Logistics, Consumer Durables, E-commerce, Healthcare, and Education.

As customer expectations rise across the Middle East, enterprises face increasing pressure to drive revenue growth, optimize operational costs, and deliver superior customer experience (CX)-all while navigating regulatory and scale challenges. Exotel partners with organizations as a strategic AI transformation enabler, helping them achieve all three outcomes through secure, scalable, and enterprise-grade communication platforms.

The Role

This is for the hunter, the strategist, the relationship-builder who loves to win.

As a Sales Manager based in Dubai, You'll own the entire enterprise sales motion, partnering with top-tier clients to transform their customer engagement with our full-stack platform. If you're a seasoned solution seller ready to make a significant mark in the dynamic MEA market, we want you on our team.

What You'll Own

Your primary focus is driving high-impact revenue and growing our footprint across the UAE enterprise segment.

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Own the Hunt: Manage the end-to-end sales cycle, from prospecting and pitching to negotiating and closing large-scale enterprise deals (New Logo Acquisition).

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Be the Consultant: Strategically map the market, anticipate client needs, and position our CPaaS, Contact Center, and AI solutions as the clear path to better CX.

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Build Trust: Cultivate high-value, long-term relationships with CXOs and senior leaders in the region. We treat our customers #LikeAFriend.

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Scale the Ecosystem: Actively manage and expand our network of regional partners, treating them as extensions of our own sales engine.

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Drive Growth: Focus on securing initial deals and identifying opportunities for upselling/cross-selling to ensure maximum account value.

What You Bring

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A Solid Foundation: 8-10 years of experience in Software/Solution Sales in the UAE market, with a strong track record in Enterprise SAAS

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sales.

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Sales Savvy: You're a natural concept seller who is effective in engaging technical and business stakeholders at all levels.

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UAE Presence: You are currently based out of the UAE and understand the regional business landscape.

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Tech Comfort: You are articulate and comfortable explaining complex technology solutions in a consultative manner.

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Education (Bonus): A B.Tech/MBA is preferred, but your performance track record matters most.

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