IT System Administrator

Our System Admins install, configure, and maintain IT Operations–supported applications and application servers. Performs software installations, upgrades, and maintenance of application environments in accordance with IT policies and procedures. Monitors and tunes systems to achieve optimal performance, ensures availability and reliability of supported platforms, and resolves technical issues. This role focuses on application administration with exposure to databases and opportunities to grow into broader software and system engineering disciplines.

Location: this position is based in a hybrid work environment (combination of onsite work at the Meridian, Idaho campus and work-from-home)

Required Education (must meet one of the following):

• Bachelor’s Degree in Computer Science, Electrical Engineering, Information Systems, or closely related field of study or equivalent work experience (in lieu of degree, two years’ relevant work experience is equivalent to one-year college)

• Applicable certification(s) +2 years additional experience

• Associate’s Degree in Computer Science, Electrical Engineering, Information Systems, or closely related field of study + 2 years additional experience

Required Experience: 1-3/+ years IT experience, to include

• Application administration and system architecture knowledge

• Basic database knowledge (SQL or similar)

• Strong troubleshooting and analytical skills, with ability to learn new technologies

• Effective communication and documentation skills

• Preference for IT applications support experience at enterprise-level in healthcare-related environment

Your day may look like:

• Installs, configures, and maintains enterprise application software and application servers

• Performs software installations, upgrades, and patching of application environments

• Monitors system performance and tunes systems for optimal performance and reliability

• Troubleshoots and resolves application and system issues

• Supports IT Operations application portfolio

• Develops and maintains technical documentation

• Performs testing, validation, and release support

• Works with vendors to resolve issues and drive improvements

• Supports implementation of functional requirements and enhancements

• Maintains awareness of application architecture

Data and Database Support:

• Performs basic database querying and data validation

• Assists with data migrations and integrations

Operational Support:

• Participates in incident, change, and problem management

• Collaborates with cross-functional teams

• Contributes to process improvement and automation

As of the date of this posting, a good faith estimate of the current pay range is $66,353 to $92,894 as Administrator I; $78,064 to $117,095 as Administrator II. The position is eligible for an annual incentive bonus (variable depending on company and employee performance). The pay range for this position takes into account a wide range of factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, travel requirements, internal equity, business or organizational needs, and alignment with market data. At Blue Cross of Idaho, it is not typical for an individual to be hired at or near the top range for the position. Compensation decisions are dependent on factors and circumstances at the time of offer.

We offer a robust package of benefits including paid time off, paid holidays, community service and self-care days, medical/dental/vision/pharmacy insurance, 401(k) matching and non-contributory plan, life insurance, short and long term disability, education reimbursement, employee assistance plan (EAP), adoption assistance program and paid family leave program.

We will adhere to all relevant state and local laws concerning employee leave benefits, in line with our plans and policies.

Reasonable accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.