opalcollection
PM Barista Attendant
Job description
We are looking to add a PM Barista Attendant associate to our team. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission.
A Barista Attendant is responsible for preparing, serving, and presenting a variety of hot and cold beverages, as well as related food items, while providing excellent customer service in a café or similar setting. Hours include 12:00 PM - 10:00 PM.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(k)
- Free Associate Parking
- Free Meal for every shift worked
- 25% Discount in Resort Outlets
- Hotel Discounts with OPL
- Friends and Family Discount
Core Responsibilities
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Beverage Preparation & Service : Prepare and serve coffee, espresso drinks, blended coffees, teas, and specialty cold beverages according to company recipes and standards
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Food Service : Serve prepared items such as pastries, sandwiches, soups, and snacks when applicable
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Customer Interaction : Greet customers warmly, present the menu, answer questions, and offer personalized recommendations based on preferences and dietary needs
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Order Taking : Accurately take drink and food orders, noting customizations (e.g., coffee blend, sugar/dairy ratios)
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Equipment Operation : Operate coffee-making equipment such as espresso machines, grinders, brewers, and milk from others
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Sales & Payments : Use the point-of-sale system to process cash and credit card transactions .
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Workspace Maintenance : Keep the bar area, seating area, and equipment clean, sanitized, and organized
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Inventory & Restocking : Monitor and restock supplies like cups, lids, coffee beans, syrups, and pastries
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Opening & Closing Duties : Assist with setup, cleaning, and inventory tasks during shift changes
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Feedback & Suggestions : Communicate customer feedback to management and recommend new menu items
Skills & Qualifications
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Strong customer service and interpersonal skills
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Knowledge of espresso machines and brewing equipment
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Ability to work various shifts , including early mornings, evenings, and holidays
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Attention to detail in preparing drinks to exact specifications
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Basic math skills for pricing and inventory
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Understanding of health and safety regulations
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High school diploma or equivalent; relevant training or experience preferred
Work Environment
Fast-paced, customer-facing role in a café or food service environment. Requires standing for long periods, lifting light items, and working in a potentially noisy setting.
In summary , a Barista Attendant combines beverage expertise, food service skills, and strong customer service to deliver a positive experience while maintaining a clean, well-stocked, and efficient workspace
