Creative Operations Officer

 Up to USD 28,000 salary on a full time, contractor contract  Fully remote working! ✨ Working with globally recognisable brands in US Entertainment  Working with the latest hardware, tech stack and tools ️♀️ Access to benefits (country dependent  )

Who We Are

At Storm Ideas, we supercharge the digital presence of some of the biggest names in US TV and entertainment. Since 2008, our international team has delivered bold, forward-thinking solutions for globally recognised clients.

Whether we're building innovative products, producing high-impact social content, or designing smarter ways for our partners to work—we’re right at the cutting edge of creativity, technology, and automation.

Embracing Future-Facing Technology

Emerging technologies like Artificial Intelligence present exciting opportunities for us and our clients. As the world adapts, we’re committed to safely exploring the potential advantages of AI, integrating it thoughtfully into our work where possible, and one day guiding our clients through new possibilities when they’re open and ready for them. By tapping into our creativity, expertise, and collaboration, we aim to embrace its potential together. Our vision relies on people who are curious about this technology and excited to take on this challenge!

RESPONSIBILITIES

Storm Ideas partners with some of the world's most recognisable media and entertainment brands. Behind that work are planning processes, approvals, asset handoffs, reporting needs, stakeholder reviews, and internal systems that need to run cleanly.

As a Creative Operations Officer, you will help teams turn messy creative and operational processes into clear workflows, systems, documentation, and handoffs. This is not a generic coordinator role. The focus is reliable delivery: understanding how work really moves, structuring it clearly, building practical Airtable and lightweight workflow solutions, and helping people use them.

You do not need to come from a social media background. You do need to be comfortable learning new domains quickly, asking good questions, and using tools and AI to make your work clearer, faster, and easier to hand over.

What can you expect?

• Organize and manage your own work across briefs, tasks, priorities, and follow-ups, without needing every next step spelled out.
• Deliver work cleanly, independently, and on time, with clear status updates.
• Map messy processes, identify bottlenecks, and turn ambiguous briefs into clear next steps.
• Use AI responsibly to speed up workflow mapping, documentation, QA, data cleanup, and automation support, while checking outputs carefully.
• Clean up creative approval workflows so teams know what is planned, what is waiting for review, what is approved, and who owns the next action.
• Structure work into sensible fields, statuses, ownership, handoffs, review points, and definitions of done.
• Build Airtable bases, views, and interfaces for client teams, with supporting documentation that makes the workflow easy to use.
• Improve lightweight systems in tools such as Airtable, spreadsheets, project management platforms, documentation tools, Slack or Teams workflows, and automation platforms.
• Create clear documentation, SOPs, interface notes, handover materials, and client-ready explanations.
• QA your own work before handoff, checking data, logic, copy, statuses, permissions, assumptions, and user experience.
• Present process improvements in clear, non-technical language to internal teams and client stakeholders.
• Collaborate with creative, social, client service, analytics, and technical colleagues to ship practical improvements.
• Support workflows after launch by gathering feedback, fixing friction points, and improving adoption.

QUALIFICATIONS

What's important to us

• Experience taking ownership of workflows, processes, systems, or operational projects and making them clearer or more reliable.
• Strong structured thinking: you can break a messy problem into users, inputs, outputs, statuses, handoffs, risks, and decisions.
• Practical AI use in real work, improving workflow efficiency and measuring success with KPIs.
• Reliable ownership of defined projects, including asking clarifying questions, communicating progress, and escalating early when something is blocked.
• Excellent written communication and documentation skills.
• Confidence with spreadsheets, structured data, project tools, and documentation tools.
• Strong no/low-code and systems aptitude. Airtable experience is highly useful, and this role will suit someone who enjoys turning a rough workflow into a clean working process.
• High attention to detail and a habit of checking work before it reaches other people.
• Comfortable explaining systems, process changes, and trade-offs to non-technical stakeholders.
• Adaptability and curiosity about new tools, especially where they make delivery cleaner or faster.

What’s nice to have

• Experience with creative, content, social, campaign, approval, or asset workflows.
• Experience building Airtable bases, interfaces, automations, or similar lightweight project management workflows.
• Familiarity with tools such as Asana, Monday.com, Jira, Zapier, ChatGPT/Codex, Claude/Cowork, Slack, Teams, etc.
• Basic familiarity with JavaScript, HTML, APIs, or scripting concepts.
• Experience with change management- helping teams adopt a new process or tool without creating unnecessary complexity.

What It’s Like to Work Here

Cutting-Edge Tools & Tech Work with the latest hardware and software so you're always set up to succeed.

Ideas Welcome, Always We don’t just say we’re open to ideas—we act on them. Your insights can shape how we work across the company.

Fast, Agile, Adaptive We move like a start-up but with the backing of a larger team. Quick decisions and a responsive culture are the norm.

Incredible Team, Global Reach Join an international crew of 175+ passionate, talented people. We hire for skill, drive, and authenticity—just be yourself.

APPLICATION

Please include a cover letter with your application. It does not need to be long, but it should give us clear evidence of how you work.

In your cover letter, please briefly cover

• one example of a messy workflow, process, or system you helped make clearer, including what changed and what improved;
• your experience with Airtable or similar lightweight project/workflow tools, including what you have built or improved;
• one practical example of how you use AI in your work, including how you check or apply the output.

RECRUITMENT PROCESS

First, we will review your CV and cover letter for the requested examples.

If successful, you will receive a task using a provided Airtable base. We will ask you to show how you structure the workflow, build useful views or interfaces, document your decisions, and explain your approach.

If successful, you will be invited to a 60-minute interview. During the meeting, you will walk through your completed task as if presenting to a client, followed by a Q&A with Creative Operations management.

And that’s it!

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Privacy Notice

We process your personal data for recruitment purposes in line with UK data protection law. AI tools may assist in reviewing applications, but decisions are made by our team. We retain data only as necessary for recruitment and compliance. You can request access or deletion of your data at any time by emailing careers@stormideas.com.