Account Director

Company Description

Heartbeat is a full-service agency for healthcare Challenger Brands. Challengers are playing a high-stakes game—they must battle behemoth market leaders, upend ingrained treatment habits, or transform a “me-too” product into “yes-please.”

The agency is known for serving up distinctive strategies and differentiating approaches, ensuring clients’ market positions are uniquely owned. Heartbeat designs their organization around a 100% integration model, housing media, strategy, med comms, creative, technology, and even point of care/population health under the same roof for the tightest, most integrated campaigns possible. They price work based on outcomes, not outputs. Their innovative model delivers not only alignment, but powerful orchestration, greater efficiency, and maximum impact for every dollar spent—all the necessary elements for Challengers to triumph.

That’s the philosophy, here’s the creds: 250+ employees between NYC & LA; 6 agency leaders with decades of tenure; a pile of awards from the likes of the Mannys, MM&M Awards, OMMAs, and Clios; an industry-leading commitment to diversity and inclusion (with a Med Ad News D&I Champion nod to match); and a President who dared to be quoted as saying, “We celebrate people who stand up and say, ‘You know what? This is dumb.' Damn straight.

Job Description

Responsible for the preparation of the marketing related project deliverables during the design phase of an engagement and client/account management duties.

Responsibilities

Expertise

• Responsible for understanding the account dynamics and mobilizing Digitas Health resources to most effectively meet account requirements
• Responsible for brand understanding and communicates this understanding within Digitas Health
• Knows how to bring right Digitas Health resources to client advocacy opportunities. · Can articulate the role of branding in relationship to Customer Value Marketing. · Demonstrates significant knowledge of pharmaceutical marketing and is comfortable playing a leadership role with client brand teams when needed Value
• With VP/Director, Responsible for setting client account expectations
• Develops Strategic Brief marketing goals, brand strategy and other critical marketplace data and direction
• Participates in account development and enables account strategy.
• Ensures client contact with members of brand team and supports Director of Delivery Management with respect to client communication
• Ensures that the right Digitas Health management takes action at the right time. · Enables team to provide and show maximum value to client for retainer.

Results

• Leads brainstorm sessions to generate ideas for new business
• Seek opportunities to up sell and cross-sell within the account to generate additional revenue
• Participates in the hiring and quality of work of Managers and Associates.
• With Delivery Manager, contributes to the development of project timeline and budget

Qualifications

• Minimum Bachelor’s degree and 6 years’ experience in the pharmaceutical industry, Rx or OTC in marketing are required
• Experience in client management and marketing program development required. · Excellent interpersonal skills and superior communication skills are essential
• The ability to address complex strategic marketing problems and propose viable solutions is necessary.
• Must exhibit strong leadership ability and exercise good judgment and diplomacy.

Additional Information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMTTACompliance@publicis.com.

All your information will be kept confidential according to EEO guidelines.

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Compensation Range: USD $58.32 - USD $79.81/Hourly. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 6/29/2026.