Automotive Store Service Manager

Store Service Manager

Precision Tune Auto Care

Lead the Store. Build the Team. Drive the Results. Raise the Standard.

Precision Tune Auto Care is looking for a Store Service Manager who is ready to lead with energy, ownership, and purpose.

We are part of a trusted automotive service brand with 50 years of history, a strong national reputation, and a clear mission:

To deliver world-class automotive care for every car, every customer, and every community by serving people first, communicating with integrity, inspecting with discipline, and fixing vehicles right.

This is a high-impact leadership role in a fast-moving, sales-driven automotive service environment. The right person will lead from wherever the business needs them most - with customers, with the team, in the shop flow, on the phones, in the parking lot, reviewing inspections, solving problems, driving sales, and making sure the store performs at a high level.

This is a 6-day-per-week responsibility in a Monday-Saturday operation. We are closed evenings and Sundays, but this role requires a leader who understands that running a successful store means being present, engaged, and accountable when the business is open and the team is serving customers.

If you are competitive, coachable, customer-focused, organized, and ready to grow, this could be the right seat for you.

Position Summary

As a Store Service Manager, you will help lead the full store operation - people, process, sales, service, workflow, customer experience, and daily execution.

You will work side by side with advisors and technicians to grow service, parts, maintenance, repair, fleet, and membership sales while making sure customers are treated with professionalism, urgency, and respect. You will help recruit, train, coach, and develop the team while ensuring company programs, sales processes, safety practices, and operational standards are executed well.

This is not a sit-still leadership role. It requires the ability to move with purpose, jump in where needed, solve problems quickly, communicate clearly, and keep the entire store focused on serving customers well while achieving business goals.

This is a safety-sensitive position.

What We Offer

Competitive pay Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date Retirement plan enrollment available Paid Time Off Closed evenings and Sundays for a better work-life balance 5 paid holidays off Career growth with a proven automotive brand Leadership development and hands-on operational training A team culture built around accountability, excellence, and serving people well

What You'll Do

Lead, train, coach, and motivate store associates and technicians Drive daily sales performance, service growth, customer satisfaction, and profitability Set the tone for a strong customer experience from the first phone call to the final invoice review Lead the sales process with confidence, integrity, and clear communication Grow service, maintenance, repair, fleet, and membership opportunities Stay actively involved in shop workflow, customer communication, team execution, and store performance Support inspections, estimates, repairs, customer updates, and quality control Track store performance and help the team stay focused on daily goals Recruit, develop, and retain strong team members Ensure safety procedures, environmental policies, and company standards are followed Resolve customer concerns with professionalism, ownership, and care Support fleet relationships, vendor partnerships, and local business growth Perform opening and closing responsibilities as a trusted keyholder Use technology, reports, and AI tools to improve communication, execution, and performance Step into whatever part of the operation needs leadership, urgency, or support

What You Bring

High school diploma or equivalent required; college or technical training preferred 1+ year of automotive service, retail management, sales leadership, or operational leadership experience preferred Valid driver's license Strong communication, leadership, and customer service skills A sales-driven mindset with the ability to coach others toward goals Ability to stay organized and steady in a fast-paced environment Confidence managing multiple priorities and helping others stay focused Willingness to lead from anywhere in the store, not just from one spot Basic math, computer, POS, reporting, and cash-handling skills Willingness to learn and use tools like ChatGPT to improve speed, clarity, and execution Availability to lead in a 6-day-per-week, Monday-Saturday operation A strong work ethic, high standards, and a desire to keep improving

Who Thrives Here

People who take ownership. People who communicate clearly. People who enjoy helping others succeed. People who understand that sales and service work best when customers are educated, respected, and cared for. People who believe great service starts before the vehicle ever enters the bay. People who can lead a team, serve customers well, and keep the day moving with confidence. People who do not need a perfect environment to make progress. People who want to grow, compete, improve, and be part of a winning culture.

We are looking for A-players - leaders who bring energy, discipline, positivity, and pride to the work. The right person will not just manage a store. They will help grow the business, build the team, strengthen the customer experience, and raise the standard every day.

Physical Requirements

Ability to lift up to 50 lbs. without assistance Frequent standing, walking, bending, and reaching Ability to climb ladders and operate a vehicle safely Ability to move throughout the store, shop, lobby, and lot as needed to support daily operations

Equal Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender```html

As an Automotive Store Service Manager at Precision Tune Auto Care - Baton Rouge 25-28, you will oversee all aspects of store operations, ensuring high-quality service and customer satisfaction. You will lead and motivate your team to achieve service goals while maintaining operational efficiency in a fast-paced environment.

Responsibilities

• Manage daily store operations, including service scheduling, workflow, and customer interactions.
• Lead, train, and motivate service staff to deliver exceptional customer service and meet performance targets.
• Ensure compliance with safety policies and company procedures.
• Monitor inventory levels and order supplies as needed.
• Maintain accurate records and prepare reports on service activities and financial performance.
• Handle customer complaints and resolve issues to ensure satisfaction.

Requirements

• Proven experience in automotive service management or related field.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Familiarity with automotive repair processes and industry standards.
• High school diploma or equivalent; additional technical certifications preferred.

Benefits

• Competitive compensation of $52,000.00 - $104,000.00 per year, paid weekly.
• Opportunities for professional growth and career advancement.
• Employee discounts on automotive services.
• Supportive team environment and comprehensive training programs.
• Health, dental, and vision insurance options.

About the Company

Precision Tune Auto Care - Baton Rouge 25-28 is a trusted leader in automotive maintenance and repair services, committed to delivering quality care and customer satisfaction in Baton Rouge, LA. We pride ourselves on our expert team, innovative approach, and dedication to excellence in every vehicle we service.

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Precision Tune Auto Care - Baton Rouge 25-28 is seeking an Automotive Store Service Manager in Baton Rouge, LA. The role involves overseeing daily operations to ensure high-quality customer service and efficient workflow, managing staff, and driving business growth. Compensation ranges from $52,000 to $104,000 per year, paid weekly.

Responsibilities

• Manage and lead service department staff
• Ensure excellent customer satisfaction
• Monitor service quality and operational efficiency
• Drive business growth and achieve sales targets
• Maintain inventory and equipment

Requirements

• Experience in automotive service management
• Strong leadership and communication skills
• Ability to manage staff and customer relations effectively
• Knowledge of automotive repair and maintenance
• Organizational and problem-solving skills

Benefits

• Competitive salary paid weekly
• Opportunities for career advancement
• Supportive team environment
• Comprehensive training

About the Company

Precision Tune Auto Care is a trusted automotive service provider focused on quality and customer satisfaction, serving the Baton Rouge community with expert care and professionalism.

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