Office/Dispatch Administrator

Office/Dispatch Administrator

Location: Newark, NJ

Job Type: Full-Time

Pay Rate : 17.00/hour

Work Authorization: United States (Required)

About the Role

We’re looking for an organized and adaptable Office/Dispatch Administrator to join our team. This key role blends office administrative responsibilities with real-time dispatch coordination , ensuring smooth day-to-day operations in a fast-paced, 24/7 environment. If you're detail-oriented, a problem solver, and thrive under pressure, this position is for you.

Key Responsibilities

Dispatch Duties

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Coordinate and manage daily delivery routes for drivers

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Maintain active communication with drivers throughout their shifts

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Adjust routes quickly in response to traffic, weather, or customer changes

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Collaborate with management to meet evolving customer needs

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Respond to last-minute schedule changes with professionalism and flexibility

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Build and maintain strong relationships with drivers and customers

Office Administrative Duties

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Perform billing tasks, prepare and issue invoices, memos, and monthly statements

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Respond to vendor inquiries and resolve payment issues in a timely manner

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Reconcile vendor statements and resolve discrepancies

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Keep track of transactions and investigate differences between shipping logs and invoice records

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Maintain and update customer files, including accurate billing and contact information

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Provide exceptional customer service via phone, email, and in-person

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Assist with general office operations including filing, data entry, and maintaining supplies

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Provide administrative support to store management and staff as needed

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Handle incoming calls, direct inquiries, and relay information to appropriate team members

What You Bring

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High School Diploma or GED

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Valid driver’s license

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Prior experience in dispatching, administrative support, or billing preferred

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Ability to prioritize and multitask in a fast-paced environment

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Proficiency with Microsoft Office and basic accounting software

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Strong communication and problem-solving skills

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Ability to work independently and as part of a collaborative team

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Availability to support a 24/7 operation (schedule flexibility required)

Why Join Us

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Be part of a dynamic, essential operations team

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Weekly pay

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Medical, Dental & Vision benefits

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Paid holidays & PTO

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Ongoing training and career growth opportunities

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Supportive and safety-focused work environment

👉 Learn more about us: www.mccarthytire.com

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer and welcome candidates of all backgrounds to apply. We do not discriminate based on race, gender, age, religion, disability, veteran status, or any other protected classification.