Compliance Manager

Compliance Manager – Affordable

Location: On-site | Bronx/Manhattan

Reports to: Managing Director

Salary: The US base salary range for this full-time position is $98,000 – $100,000 plus discretionary bonus

About Twin Pines Management

Twin Pines is a fast-growing, full-service property management firm redefining multifamily living across New York City from market-rate communities to large-scale affordable housing portfolios. We operate some of the city's most complex and impactful assets, that have helped shape neighborhoods.

Our team works at the intersection of performance, compliance, hospitality, and resident experience. We partner with sophisticated owners and institutions, giving our professionals exposure to high-level strategy while staying close to the day-to-day operations that drive real results.

We leverage cutting-edge technology, data analytics, and best practices, offering our team the tools, structure, and career pathways of a national platform while maintaining the agility and entrepreneurial spirit of a New York–focused firm.

At Twin Pines, you won't just manage properties, you'll solve complex challenges and grow alongside a leadership team that values accountability, innovation, and opportunity.

Role and Responsibilities Overview

This position requires experience in Affordable, Project-based Section 8, and LIHTC housing, and knowledge of Housing and Urban Development (HUD) compliance guidelines. The Compliance Manager is a staffer that possesses great organizational skills, is detail oriented, can multi-task, has the ability to coordinate complex situations, prioritizes work, meet deadlines, is analytical, has great customer service and is reliable.

Essential Functions

• Oversee Third Party, SCRIE, DRIE Programs. Assist residents as needed.
• Run monthly and quarterly EIV reports. Comply with all EIV Requirements.
• Submit annual rent increase requests to HPD, NYCHA, DHCR, DHCR-E.
• Update tenant rent and create interims as needed.
• Process tenant annual recertification, interim and initial certifications.
• Able to process and complete files from start to finish.
• Assist with processing Special Claims as needed.
• Assist Accounting Department with lease adjustments of tenant ledgers.
• Meet with tenants to discuss concerns, related to rent charges determined by recertification(s).
• Ability to calculate household income and assets while verifying the proper allowances and deductions.
• Process new applications from move-in to recertification.
• Create and distribute new income limits.
• Ability to perform UA analysis.
• Preparation for MOR, LIHTC audits.
• Perform Annual AOC reports.
• Always represent the company in a professional manner.
• Assist staff, Assistant Directors and Senior Director as needed.
• Support oversight of and management of compliance related issues.
• Provide organizational and administrative support for the Recert Dept. as needed.
• Perform other related duties as assigned (e.g., reporting, administrative tasks, etc.).
• Attend routine weekly meetings; disseminate information to teams as applicable.

The above is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of the job. It is not to be construed as an exhaustive statement of all the job functions.

Requirements & Competencies

To be successful, the Compliance Manager should possess the following skills:

• Ability to identify gaps and create improvements
• Ability to travel between all boroughs
• Teamwork and Collaboration
• Project Management
• Competent Analytical Ability
• Self-motivated
• Team-worker and Multi-tasker
• Bilingual in Spanish and/or Chinese (Mandarin) preferred; English required to serve our residents
• Excellent organizational and record-keeping skills, detail-oriented and apply initiative
• Ability to work well with the general public and within a team environment
• Administrative tasks such as scanning, faxing, sending emails, checking voicemails, etc.

Education / Work Requirements

• Minimum of 3-4 years of Affordable, Project-based Section 8, and LIHTC housing experience required
• Bachelor's degree preferred but not required
• Knowledge of Section 8, Section 236 and Mitchell Lama housing programs preferred
• Microsoft Office and Internet proficiency

Perks & Benefits

We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance.

Medical, Dental, and Vision coverage Access to multiple medical plan options through our benefits partner, including PPO and HMO plans, allowing employees to choose coverage that best fits their needs.

Flexible Spending Accounts (FSA) Pre-tax accounts available for eligible healthcare and dependent care expenses.

401(k) Retirement Plan Opportunity to contribute to a tax-advantaged retirement plan to support long-term financial planning.

Paid Time Off & Holidays Competitive PTO program, including paid holidays, vacation, and sick time.

Commuter Benefits Pre-tax commuter benefits available for transit and parking expenses.

Professional Growth & Development Exposure to complex, high-impact work within affordable housing, with opportunities to grow leadership skills and deepen regulatory and operational expertise.

Mission-Driven Work The opportunity to make a meaningful impact by supporting affordable housing communities across New York City.

Benefits offerings and employee contributions may vary by plan and are subject to change.